Even before COVID-19, families have played a key role in advocating for their loved ones in nursing homes. Many family's jobs got harder when facilities shut down visitation in March, but even as visitation slowly opens back up, many are still struggling with how best to advocate for their family members.
Something that is important to remember is that, even during the COVID-19 pandemic, residents still retain almost all the rights they’ve always had, including and importantly their right to expect and receive quality individualized care. The right to person-centered care is more important than ever right now, but for families, ensuring that their loved ones are receiving a high level of care during the pandemic, can sometimes be difficult.
In this episode we’re talking with Robyn Grant, Director of Public Policy at Consumer Voice, about how families can advocate for their loved ones and for all residents, both on the local level and nationwide during the COVID-19 pandemic.