25 min

What Hospitality is with the 2022 Direct Booking Success Summit Speakers Direct Booking Success Podcast

    • Marketing

In September 2022, I hosted the second Direct Booking Success Summit, a three-day online summit for hosts, owners and managers in short-term rentals. It was packed with learning from top experts in the field, and today's episode is a recording of a live session I hosted with three of those experts about what hospitality is. They're all so knowledgeable and inspiring, I just had to share the conversation with you. 
In this episode, you'll get to hear from Di, Bob, and Tyann. Di runs a business called Wild Harvest that offers group-exclusive teepee rentals and activities in North Yorkshire, UK. Bob is the founder of Green VR events and runs a sustainable holiday department in Italy, as well as a new platform called Enviro Rental. Tyann is the Queen of Guest Experience for Touch Stay Digital Guidebooks and owns two property management companies in the USA. I hope you enjoy the episode!
We talk about:
Hospitality is about welcoming people into your space and making them feel comfortableA good host aims to over-deliver and prioritise the guest's experienceHospitality involves getting to know guests and finding out what they need and wantIt is important to be flexible and easygoing as a hostHospitality can be learned, even if it doesn't come naturallyIt is possible to provide hospitality remotelyHospitality involves going above and beyond for guests, even in difficult situationsHospitality is a significant factor in the success of a business, such as a glamping or events companyHosting guests can be enjoyable and rewardingProviding high-quality hospitality can lead to a positive reputation and repeat business

Do you want to be a guest on a future episode? Apply here: https://directbookingsuccess.com/onething

CONNECT WITH Jenn Boyles:
Website: https://directbookingsuccess.com
Facebook: https://www.facebook.com/directbookingsuccess
Instagram: https://www.instagram.com/directbookingsuccess
LinkedIn: https://www.linkedin.com/in/jennboyles
Marketing Hub Free Facebook Group: https://www.facebook.com/groups/marketinghubforholidayrentals
Direct Booking Success Summit:
https://directbookingsuccesssummit.com/

CONNECT WITH Bob Gardner:
Website: https://www.casaldeifichi.com
Linkedin: https://www.linkedin.com/in/bob-garner-%E2%93%A5%F0%9F%8C%B3-75a73727/

CONNECT WITH Di Hammill:
Website: https://www.wildharvest.org
Facebook: https://www.facebook.com/thetipifolk
Instagram: a href="https://www.instagram.com/wildharvest_tipis_and_courses/" rel="noopener noreferrer"...

In September 2022, I hosted the second Direct Booking Success Summit, a three-day online summit for hosts, owners and managers in short-term rentals. It was packed with learning from top experts in the field, and today's episode is a recording of a live session I hosted with three of those experts about what hospitality is. They're all so knowledgeable and inspiring, I just had to share the conversation with you. 
In this episode, you'll get to hear from Di, Bob, and Tyann. Di runs a business called Wild Harvest that offers group-exclusive teepee rentals and activities in North Yorkshire, UK. Bob is the founder of Green VR events and runs a sustainable holiday department in Italy, as well as a new platform called Enviro Rental. Tyann is the Queen of Guest Experience for Touch Stay Digital Guidebooks and owns two property management companies in the USA. I hope you enjoy the episode!
We talk about:
Hospitality is about welcoming people into your space and making them feel comfortableA good host aims to over-deliver and prioritise the guest's experienceHospitality involves getting to know guests and finding out what they need and wantIt is important to be flexible and easygoing as a hostHospitality can be learned, even if it doesn't come naturallyIt is possible to provide hospitality remotelyHospitality involves going above and beyond for guests, even in difficult situationsHospitality is a significant factor in the success of a business, such as a glamping or events companyHosting guests can be enjoyable and rewardingProviding high-quality hospitality can lead to a positive reputation and repeat business

Do you want to be a guest on a future episode? Apply here: https://directbookingsuccess.com/onething

CONNECT WITH Jenn Boyles:
Website: https://directbookingsuccess.com
Facebook: https://www.facebook.com/directbookingsuccess
Instagram: https://www.instagram.com/directbookingsuccess
LinkedIn: https://www.linkedin.com/in/jennboyles
Marketing Hub Free Facebook Group: https://www.facebook.com/groups/marketinghubforholidayrentals
Direct Booking Success Summit:
https://directbookingsuccesssummit.com/

CONNECT WITH Bob Gardner:
Website: https://www.casaldeifichi.com
Linkedin: https://www.linkedin.com/in/bob-garner-%E2%93%A5%F0%9F%8C%B3-75a73727/

CONNECT WITH Di Hammill:
Website: https://www.wildharvest.org
Facebook: https://www.facebook.com/thetipifolk
Instagram: a href="https://www.instagram.com/wildharvest_tipis_and_courses/" rel="noopener noreferrer"...

25 min