31 min
What Makes an Outstanding Customer Journey with Marianne Withers, Founder & CEO of The Verity Centre Talk Time: The Contact Centre Podcast
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- Management
Marianne Withers, Founder and CEO of The Verity Centre, joins Sean McIver to share the differences between mediocre and excellent customer journeys and what it takes to deliver a fantastic customer experience.
Marianne Withers, Founder and CEO of The Verity Centre, joins Sean McIver to share the differences between mediocre and excellent customer journeys and what it takes to deliver a fantastic customer experience.
31 min