Where We Buy: Retail Real Estate with James Cook Where We Buy

Rebecca Fitts is Director Of Real Estate at Leap, a company that creates and operates stores for e-commerce brands like Naadam, Goodlife and Thakoon. She discusses Leap's turnkey bricks-and-mortar business model and how digital brands are treating physical retail during the COVID crisis. James Cook is the director of retail research in the Americas for JLL.

Matt Alexander, CEO of Neighborhood Goods, explains how the store is adapting to the COVID crisis. He talks about following through on their commitment to transparency, as well as some initiatives they have in the pipeline for their reopenings. James Cook is the director of retail research in the Americas for JLL.

Matthew Jones, founder of Bread Ahead Bakery, talks about how he used live cooking demonstrations on Instagram TV and a new eLearning platform to turn his London chain of baking schools, cafes and bakeries into a global brand. He discusses plans for future expansion and the power of social media.

Guesst started as a way for brands to sell goods on consignment in physical stores. But as the pandemic hit and experiential retail went into hibernation, Guesst began marketing its internal sales reporting software as a new product for retailers and property owners to use in calculating percentage rents. CEO Jay Norris explains how his software can build trust between landlord and tenant. James Cook is the director of retail research in the Americas for JLL.

James Cook talks about how changing shopper habits will affect retail companies and which retail categories will benefit and suffer most. He also explains what this will mean for retail real estate. James is the director of retail research in the Americas for JLL.

In his book Remarkable Retail, Steve Dennis outlines the strategies that retailers can use to create a customer experience that leaves shoppers wanting more. In this interview, Steve explains which strategies will help retailers the most as they cope with the COVID-19 crisis. James Cook is the director of retail research in the Americas for JLL.