100 episodes

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

Where We Buy: Retail Real Estate with James Coo‪k‬ Where We Buy

    • Marketing
    • 4.7 • 46 Ratings

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

    Ke’nekt Prepares for the Return of Food & Fun

    Ke’nekt Prepares for the Return of Food & Fun

    Little more than a year ago, food and fun seemed to be the future of bricks-and-mortar retail. But today, chains like Punch Bowl Social are in bankruptcy. What happens when social gathering becomes public enemy number one? For Joshua Rossmeisl, Founder & CEO of AMP Up1 Hospitality, a year of distancing gave his team the time to develop a new concept from the ground up. Ke’nekt will feature analog and digital games, cabana seating, and digital ordering through a dedicated app.

    • 27 min
    How Retailers Are Winning With Curbside Pickup

    How Retailers Are Winning With Curbside Pickup

    Picking up an online order can be the fastest easiest way to buy something. Or it can be a huge pain.  Carlos Aragon with Ipsos talks about how the spike in demand for online orders has been experienced by consumers. How retailers are doing a good job and where they could be doing better. James Cook is the director of retail research in the Americas for JLL. 

    • 21 min
    Retail Recovery Around the World

    Retail Recovery Around the World

    Cross-border retail watcher Charlotte Elstob says that a retail recovery is seen in vastly different stages depending upon where in the world one looks. In the U.K., much of retail is in hibernation. But in many parts of China, a recovery is in full swing. Meanwhile, in Aspen, CO, RH will invest $105 million to create a collection of lifestyle experiences. And at the Dallas Airport, Hudson is constructing its first cashierless store, called Hudson Nonstop.

    • 26 min
    The Retail Sectors that will Recover in 2021

    The Retail Sectors that will Recover in 2021

    Sucharita Kodali, the retail industry analyst at Forrester joins James for a look back at the year in retail and a look forward to 2021.  With vaccines rolling out and an expected return to cities, travel and experiential shopping, it's a hopeful future.  But will our new reliance on online pickup and delivery continue at restaurants and grocers?  James Cook is the director of retail research in the Americas for JLL. 

    • 32 min
    A Search Engine For Your Mall

    A Search Engine For Your Mall

    Which mall stores sell that one thing you're looking for? Jesse Michael, Managing Director at Adeptmind talks about creating a search engine that will answer that question. The technology from Adeptmind is already being used to power search and product discovery in the Cadillac Fairview app LiVE by CF and on websites for shopping centers like MainPlace Mall in Santa Ana, CA.

    • 22 min
    Store Associates Can Also Sell Online

    Store Associates Can Also Sell Online

    Bricks-and-mortar store associates already have the knowledge and skills to help online shoppers find what they need. Oscar Sachs, CEO and Cofounder of Salesfloor envisions a future where those store associates are seamlessly connected with electronic shoppers.

    • 29 min

Customer Reviews

4.7 out of 5
46 Ratings

46 Ratings

KND009 ,

Awesome podcast for retail

There are not a lot of podcasts focused on the retail industry, James does a fantastic job of leading interesting and unique conversations. A must listen!

JoshCrist ,

Entertaining, insightful and actionable! 🔥

Whether you’re well established as a retailer, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! James does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of navigating an ever-changing retail landscape (while building a thriving organization) - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

JQPublique ,

The Charles Kuralt of Retail

James takes on retail space around the world and brings it home to us in a way that entertains while educating. His interests are infectious and the show doubles as a travelogue along with the main theme of relating current and innovative trends in retail. Here’s to the next 100 episodes!

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