James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.
Can I use my store for last mile fulfillment?
Geno Coradini has worked in retail real estate for companies like Advance Auto Parts, FedEx Office and Family Dollar. He talks about how retailers are now using existing store fleets for last mile delivery, the challenges those retailers face, and which American retail companies are doing it best. James Cook is the director of retail research in the Americas for JLL. Taylor Coyne is a senior research manager for JLL.
Better Shoe Shopping with 3D Scans of Your Feet
Volumental CEO Alper Aydemir talks about making a 3D model of your feet. The company uses machine learning based on data from millions of feet in order to make shoe recommendations. Shoppers get their feet scanned at retail stores like New Balance and Bauer. Ben Cooke of Fleet Feet talks about how the outfitting process at the running chain uses 3D foot scans as a part of customer consultations.
Black Luxury Buyers Have Been Underserved
Alex Delotch Davis is spreading the word about Black luxury fashion, fine art & design through her digital media company Gallerie 88. She talks about the critical role that boutiques play in the fashion world and reveals some artists and designers that you should know about.
An Accidental Career
Ron Thurston's first retail job was at age eighteen, selling men's suits at a Broadway department store in San Francisco. Since then, he's worked in leadership roles at Gap, Apple and Bonobos. Today he's the Vice President of Stores at Intermix. In his book Retail Pride, Ron explores and celebrates retailing. A job that for many he says, is an accidental career. James Cook is the director of retail research in the Americas for JLL.
Ke’nekt Prepares for the Return of Food & Fun
Little more than a year ago, food and fun seemed to be the future of bricks-and-mortar retail. But today, chains like Punch Bowl Social are in bankruptcy. What happens when social gathering becomes public enemy number one? For Joshua Rossmeisl, Founder & CEO of AMP Up1 Hospitality, a year of distancing gave his team the time to develop a new concept from the ground up. Ke’nekt will feature analog and digital games, cabana seating, and digital ordering through a dedicated app.
How Retailers Are Winning With Curbside Pickup
Picking up an online order can be the fastest easiest way to buy something. Or it can be a huge pain. Carlos Aragon with Ipsos talks about how the spike in demand for online orders has been experienced by consumers. How retailers are doing a good job and where they could be doing better. James Cook is the director of retail research in the Americas for JLL.
Awesome podcast for retail
There are not a lot of podcasts focused on the retail industry, James does a fantastic job of leading interesting and unique conversations. A must listen!
Entertaining, insightful and actionable! 🔥
Whether you’re well established as a retailer, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! James does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of navigating an ever-changing retail landscape (while building a thriving organization) - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!
The Charles Kuralt of Retail
James takes on retail space around the world and brings it home to us in a way that entertains while educating. His interests are infectious and the show doubles as a travelogue along with the main theme of relating current and innovative trends in retail. Here’s to the next 100 episodes!