Why AI Might Not Improve Your NOI (& What Actually Will)

As AI adoption accelerates across multifamily, operators are being forced to rethink how their businesses are structured, staffed, and scaled.

In this episode, Dom Beveridge, Principal of 20for20 and Multifamily PropTech Expert, shares insights from his latest Annual Report research, highlighting how leading organizations are approaching AI—not just as a tool, but as a shift in operating philosophy.

Reid and Dom cover:

• The evolution from point solutions to AI-first platforms
• Operational implications of automation and centralization
• Data, governance, and the risks of “black box” AI
• The true impact of AI on financial performance

A must-listen for leaders navigating the next phase of technology in multifamily.