An Agency Story

Would You Hire Your Mom as a Business Partner? - Jolly Creative Agency

Company: Jolly Creative Agency
Owners: Sarah Jolly
Year Started: 2012
Employees: 1-10 

What happens when quality, transparency, and intention become your business strategy? In this episode, Sarah Jolly of Jolly Creative Agency shares how a decade of thoughtful decisions, from hiring to service delivery, created a trusted and lasting agency. You’ll hear real lessons on growing a values-driven business that actually works.

Inside this episode:

  • The #1 mistake agency owners make when hiring (and how to avoid it)
  • How slow hiring leads to high-performing, long-term teams
  • Why project debriefs can dramatically improve client satisfaction
  • The overlooked impact of training new hires with purpose
  • How to grow services without compromising quality