Office Hours With EAB EAB

EAB’s Kate Brown and Lilia Shea examine the protests that spread across US campuses this spring and provide historical context on student activism. The two also explain why it’s so important for university leaders to prepare this summer for more student unrest this fall as the presidential election season heats up. Finally, they offer tips on how to plan for and manage the university's response to future campus flashpoints in a way that preserves the institution while making students feel supported and safe.

EAB’s Pam Royall and Michael Koppenheffer discuss what colleges can learn from EAB’s newest survey of nearly 13,000 recent high school graduates. The survey examined the factors that drive college search behaviors and influence student satisfaction with the college experience. Pam and Michael explore how those factors vary by race, ethnicity, and income, and how colleges might adjust their recruitment and retention strategies.

EAB’s Camilla Arias hosts a discussion with Pam Royall, head of research for EAB’s enrollment division, and global higher education consultant, Donald Resnick to unpack findings from the latest EAB-NAGAP survey of graduate enrollment leaders. The three discuss the extent to which graduate enrollment professionals are happy in their jobs, meeting their goals, and embracing new technologies like AI. They also share advice on growing enrollments by understanding the most important factors motivating prospective applicants.

EAB’s Linda Marchlewski is joined by Dr. Siri Terjesen from Florida Atlantic University to discuss how to trim bureaucratic impediments that stifle innovation and lead to disengaged faculty and staff. The two talk about how to identify policies and organizational structures that do more harm than good. They also offer tips on making your organization more agile by sourcing more ideas from the lower rungs of your organizational ladder.

EAB’s Jennie Bailey hosts a discussion about performance-based admissions (PBA) with the Assistant Vice President, New Ventures & Business Operations at Northeastern University, Robert Towner. Rob recently helped Northeastern pilot the use of PBA to admit students to the school’s online MBA program. Jennie and Rob share their thoughts on the growing use of alternative admissions models at both the undergraduate and graduate levels. They also share tips for other university leaders who may be considering the use of PBA at their institution.

Jonah Nigh and Jenna Bastian from The New School in NYC join EAB’s Paul Gunther for a conversation about the state of university fundraising. The three discuss the critical role of technology, particularly CRM tools, as well as the importance of diversity and inclusion within the field of advancement. They also offer tips to other advancement teams on how to build a stronger, healthier work environment.