Leadership Biz Cafe with Tanveer Naseer Tanveer Naseer

This is one of the interviews for my "Leadership Biz Cafe" podcast that I couldn't wait to share - my interview with Stanford professor and all-around great guy, Bob Sutton.
Bob is an organizational psychologist, Stanford professor, and best-selling author of “The No Asshole Rule”, “Good Boss, Bad Boss”, and “Scaling Up Excellence”.
My conversation with Bob revolved around his latest book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”, and this simple question - why are some organizations able to effortlessly adapt and transform to meeting changing market conditions, while others seem to be held back by the very processes that are meant to help get things done?
Based on 7 years of research, Bob discovered that it all comes down to learning how to be a "friction fixer" who understands the difference between "good friction" and "bad friction".
While I was (obviously) expecting Bob to be an incredibly insightful and well-informed guest on organizational culture – I hadn’t expected to laugh as much as Bob and I did before, during, and after we went on the air.
Listening to this episode, it’s hard not to feel an undercurrent of warmth over the course of the episode, which gives this episode a lovely feel-good mood paired alongside fantastic insights and hilarious stories about how leaders can become “friction fixers” to improve the way their organization works.
And at the end, Bob shares with me one of the best and kindest compliments I've ever received about my work.
If only there was a way to hang an audio clip up on the refrigerator door....
In other words, come for the laughs, stay for thought-provoking ideas you’ll learn in this engaging conversation.
 
Noteworthy links:
 
Buy Bob’s book “The Friction Project” on Amazon*
Learn more about Bob’s work: https://www.bobsutton.net/
Read Tanveer’s article mentioned during the episode: "Encouraging Your Employees To Reach For The Moon" https://tanveernaseer.com/encouraging-your-employees-to-reach-for-the-moon/

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The arrival of Spring often brings to mind the idea of renewal and new beginnings. And it’s not surprising when we see trees waking from their winter slumber to transform their spindly branches into luscious clouds of green foliage.
 
Or when we see spring flowers like tulips emerge from the ground, erupting into this dazzling display of bright yellows, reds, oranges, and whites.
 
But there’s another common sight that evokes the arrival of Spring – the Canada geese flying in their distinctive V-formation across the sky.
 
Watching this seasonal migration happen from my backyard brought to mind three important reminders of what leaders should be focusing on to ensure their employees succeed in their collective efforts.
 
And it’s these three springtime leadership reminders that serve as the inspiration for this episode of my Leadership Espresso Shot series.
 
As much Spring brings us a sense of hope for what this year might bring, I hope you’ll take a moment to listen to this episode to learn what you can do to ensure a successful outcome from your shared efforts.

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There’s no question that being an effective communicator is critical to succeeding at leadership. But as my guest in this episode of my “Leadership Biz Cafe” podcast points out, a leader’s ability to express the right kind of appreciation to their employees is key to driving employee growth and success.
 
Dr. Paul White is a psychologist, author, and speaker who “makes work relationships work.” His work has been featured in Business Week, CNN, Entrepreneur, Fast Company, Fortune, and the New York Times.
 
Along with Dr. Gary Chapman, Paul is the coauthor of the best-selling book, “The 5 Languages of Appreciation in the Workplace”, which has sold over 550,000 copies and has been translated into 25 languages.
 
Over the course of this episode, Paul and I talk about how leaders can improve their ability to express appreciation to their employees by exploring some of the following topics:
 
· Understanding why appreciation is different from recognition and why both are needed to inspire and motivate employees.
· Exposing the two false assumptions most leaders make about appreciation and what studies have revealed as the key benefits that come from expressing appreciation.
· What are the Five Languages of Appreciation and how do they manifest in the workplace.
 
There’s even a hilarious moment in my conversation with Paul where we talk about some of the unbelievably ridiculous measures some leaders made to show appreciation to their employees – each of them true stories that employees shared with Paul. Trust me when I say you’ll want to hear about them!
And as Paul mentioned at the end of this episode, if you email him at yesdrpaul@gmail.com with the subject heading “Leadership Biz Cafe”, he will send you a number of FREE resources that will help you better understand these Five Languages of Appreciation and how you can start communicating them in your workplace.

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One of the common themes around leadership that I’m asked to speak on for a keynote or a corporate training workshop around is how can leaders create conditions that inspire employees to show up and deliver their best.
As a point out in these talks, a key ingredient to making such conditions is defining a vision that helps to inspire purpose in your employees and with it, drive success over the long-term.
So in this edition of my Leadership Espresso Shot series on my “Leadership Biz Cafe” podcast, I want to share two stories that reveal three critical steps leaders need to take to create a vision that inspires a sense of shared ownership amongst your employees that will strengthen their commitment and drive to overcome whatever stands in their way to achieving these shared goals.

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“The real job of leadership is the chance to sincerely, passionately, excellently elevate human lives. And the best businesses are very mission-driven and purpose-centered.”
This is just one of many brilliant and thoughtful insights Robin Sharma shares in this latest episode of my “Leadership Biz Cafe” podcast.
I can’t tell you how excited I am to share this episode with you. When I started this podcast almost 14 years ago, I never thought I’d be speaking with someone like Robin Sharma about leadership.
Robin is one of the top leadership and personal mastery experts in the world. In fact, many of the world’s top organizations have sought his advice and guidance, including Nike, FedEx, Microsoft, Unilever, GE, and PwC.
Robin is also the author of several #1 international bestsellers, including The 5AM Club, The Monk Who Sold His Ferrari, and The Leader Who Had No Title. His books have been translated into more than 92 languages and dialects, making him one of the most widely read authors alive.
Robin joins me on my podcast to talk about his new book, “The Wealth Money Can’t Buy – The 8 Hidden Habits to Live Your Richest Life” and some of the valuable lessons he shares about how we can lead a more fulfilling and rich life, as well as transforming the way we look at and approach our leadership.
I was so inspired reading Robin’s book that while I was travelling for work, I decided to take on one of the personal challenges Robin encourages readers to embrace to build one of those eight forms of wealth he describes in his book.
So what was Robin’s challenge I took on? And what did Robin say after I told him what happened to me when I did this challenge?
To find out, you’ll just have to listen. And trust me, there’s so many other reasons I’d encourage you to bookmark this episode to listen to and be inspired for how you can lead and live better.

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I’ve spoken with many highly successful people over the course of career and there’s one interesting characteristic I’ve noticed they all share in common.
Each of them exudes this quiet confidence about themselves and their abilities.
And to repeat, not just confidence, but quiet confidence, meaning they don’t try to be the smartest person in the room or the one who gets all the attention. And yet, when they speak, you can sense this sense of assuredness and inner peace about who they are and what they can do.
Naturally, most of us would love to be like these successful people – not just because of the level of success they’ve achieved, but because of that quiet confidence they exemplify.
So what’s their secret? How did they achieve this quiet confidence? Is it because of their success? Or could it be their sense of confidence gave rise to their success?
Well, recently, I delivered a morning keynote followed by an afternoon workshop to almost 1,000 leaders from a healthcare provider in the US and I realized that one of the exercises I shared with these leaders reveals how anyone can develop their own sense of quiet confidence.
It comes down to transforming that inner voice in our mind from that noisy, negative self-talk, to one that encourages and challenges us to fulfill our true potential.
As this idea wasn’t part of the leadership workshop I gave, I decided to develop into something to share in this latest episode of my Leadership Espresso Shot series.
More specifically, in this episode, I share four simple steps you can put into practice right now that will help you stop negative self-talk and replace that inner voice with one that these successful leaders have – an inner voice that believes in your ability to succeed and thrive in fulfilling the purpose of why you do what you do.
It’s a ten minute journey of self-exploration and discovery that I know you’ll derive a lot of benefit from.

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