Sales POP! Podcasts Sales POP!

In this podcast episode, John Golden and Kristie Jones explore the intricacies of a career in sales. Kristie, an experienced sales coach and author, highlights the importance of making intentional career choices and being self-aware. They discuss the pitfalls of ending up in sales roles by accident and the common issue of unprepared individuals being promoted to management positions. Kristie advises salespeople to recognize their unique strengths and pursue roles that match their passions instead of following traditional paths. The conversation also emphasizes the necessity of personal development and understanding the complexities of managing people. Kristie shares insights from her work with startups and offers interim sales leadership. The episode concludes with a recommendation for Kristie's book and her services.

Interviews Frank Kyazze about the crucial role of governance, risk, and compliance (GRC) in building digital trust and enhancing cybersecurity, privacy, and AI ethics. They discuss the challenges posed by remote work, the need for employee education, and the importance of clear data protection policies. Frank highlights the strict security measures required for federal projects and the struggles small companies face in achieving compliance. He also talks about how automation can help simplify compliance processes. They explore future threats like advanced social engineering and the need for AI regulation. Frank also introduces his new AI product, Frank Kyazze, which is designed to assist with security compliance.

In this episode of the Expert Insight Interview, host John Golden talks with Frank Favaro about the crucial role of customer experience (CX) in driving profitability. They discuss why many businesses struggle with profitability, noting that a strong customer experience can set a company apart. Frank emphasizes the importance of consistency at every customer touchpoint and the power of empathy in building trust and loyalty. They agree that customer problems are valuable opportunities for learning and improvement. Every interaction should add value and strengthen relationships. Frank also shares how he helps companies enhance their customer experience to boost profitability and foster customer loyalty.

In this podcast episode, host John Golden talks with expert Tony Perzow about negotiation, persuasion, and influence. They focus on being ethical and authentic. They discuss how persuasion works in the mind and why generosity is important. Tony explains how being genuine and unique can make you influential.

In this podcast episode, John Golden interviews David Brock, a sales consultant and author, about the challenges facing sales in 2024. They discuss the decline in sales performance, pointing to factors like COVID-19, burnout, economic pressures, and poor company culture. David emphasizes the importance of a strong culture and human connection in sales and shares his optimism for improving the profession. The episode wraps up with a mention of David's upcoming book and his work at his consulting company, Partners in Excellence.

As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with Wanda Allen, an international speaker, coach, and corporate trainer. Wanda, the author of "Follow Up Savvy" and "Follow Up Sales Strategies," joined me from Oxford, Mississippi, to explore the often overlooked yet critical aspect of sales: the follow-up process.