PAP156: Using systems and tech to scale your business Paint and Panel: The Edge

This week’s key takeaway:
Using systems and tech to scale your business - with Lachlan Smith
 
Episode intro:
If you haven’t automated your business with software, it’s high time you do. Our guest this week, Lachlan Smith, tells us how the 1QX package he pioneered transformed his business, and how it could transform yours.
 
If you want your business to run more smoothly and scale, Lachlan’s software might just be the game changer you need.
 
In this week’s episode you will learn:
Lachlan’s industry background
Why you should know your numbers
How Lachlan’s software empowered his staff to take over the management of the shop
How 1Q1 can improve communication with customers
What we can learn from McDonald’s
The customisation options in the software
The difference between 1QX and 1Q1
How 1Q1 can help you train estimators
The power of consistency
Show links:
** Find Lachlan on Linkedin: https://www.linkedin.com/in/lachlan-smith-6750652b9/
** Email 1QX: info@1qx.com.au
** Nominations for the The Paint & Panel Awards are now open! Go to: https://bodyshopawards.com.au/
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** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.