In this episode, I interview Alan McCarthy who has been an independent sales consultant since 1987. He worked in 55 countries, in 25 of the 50 US states, He is a Director of 5 businesses, one of which is a tattoo studio run by his youngest daughter and her husband.
He has also written and published 5 books on conflict resolution and negotiation.
Alan is a master of conflict resolution and negotiations and we unpack the 4 stages of negotiation, Rule no 1 and rule no 3 of negotiations, tone of voice, mirroring and much more.
Alan is truly a master of his craft!