Leading Digital Change in Re/Insurance, a conversation with Kristy Lovegrove at Pro Global

This week on the We Are InsurTech Women podcast I was joined by Kristy Lovegrove, Group Head of Technology and Digital Services at Pro Global

Kristy is leading Pro’s digital automation efforts for their re/insurance clients so it was super interesting to her her perspective on how top insurers and reinsurers are embracing automation and where the industry is heading.

We dive into:

- How insurers vs reinsurers approach automation- and how Kristy tailors solutions for each

- The role of AI and machine learning in transforming industry practices

- When to optimize existing processes before chasing new tech

- The challenges of introducing innovation in a traditionally conservative space

- Digital transformation trends across major insurers and reinsurers

- Her thoughts on leadership, lifelong learning, and where she finds inspiration in tech