Cloudspotting Rackspace Technology

The principles of ITIL are still relevant in an agile cloud world. This episode of Cloudspotting takes a deep dive into how ITIL can benefit organizations by helping to protect infrastructure and provide service stability.


Recommended reads

https://www.axelos.com/for-professionals/publications
https://www.vanharen.store/itsm-process-assessment-supporting-itil-tipa
Special Guest: Paul Jackson.

This episode of Cloudspotting takes a deep dive into the latest AI and machine learning trends for businesses to leverage. With voice capabilities becoming readily available and edge technology growing in popularity there are many ways for businesses to benefit.


Show notes

Recommended reads:
• Data Science on AWS by Chris Fregly, Antje Barth https://www.goodreads.com/book/show/55769407-data-science-on-aws
Special Guest: Mark McQuade.

If you believe in equal opportunities, then we have a long way to go in IT. Creating stronger female networks is one way forward. In a special #WomenInTech Cloudspotting episode, Sai and Alex are joined by four members of the Professional Organization of Women Empowerment at Rackspace Technology (POWER).


Show notes

• Rackspace Technology POWER Podcasts: https://www.youtube.com/playlist?list=PLXK8KWNgW1Msvv2LcWVp7xGgjJeSev45g


Recommended reads:
• Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brené Brown https://www.goodreads.com/book/show/13588356-daring-greatly
• How to Talk So Little Kids Will Listen by Joanna Faber and Julie King https://www.goodreads.com/book/show/29430725-how-to-talk-so-little-kids-will-listen
• How to Talk So Kids Will Listen & Listen So Kids Will Talk by Adele Faber, Elaine Mazlish, Kimberly Ann Coe https://www.goodreads.com/book/show/769016.How_to_Talk_So_Kids_Will_Listen_Listen_So_Kids_Will_Talk
• Little Girls Can Be Mean: Four Steps to Bully-proof Girls in the Early Grades by Michelle Anthony, Reyna Lindert https://www.goodreads.com/book/show/7607611-little-girls-can-be-mean
• Factfulness: Ten Reasons We're Wrong About the World – and Why Things Are Better Than You Think by Hans Rosling, Ola Rosling, Anna Rosling Rönnlund https://www.goodreads.com/book/show/34890015-factfulness
• Corporates Are from Mars, Charities Are from Venus. By Kay Allen with Tanja Rasmussen https://www.goodreads.com/book/show/15939995-corporates-are-from-mars-charities-are-from-venus-kay-allen-with-tanja
Special Guests: Danielle Rudden, Gavin Bounds, Jo Glass, and Vanessa Thompson.

Your business is sitting on an untapped data goldmine. But how do you transform your organization into a mining machine? In the latest episode of Cloudspotting, three data experts join podcast hosts Alex and Sai to break down the complex topic of utilizing data in your organization.


Show notes:



Recommended read - The Unicorn Project by Gene Kim https://www.goodreads.com/en/book/show/44333183-the-unicorn-project
Recommended read - Hands-On Machine Learning with Scikit-Learn, Keras, and Tensorflow by Aurélien Géron https://www.goodreads.com/en/book/show/40363665-hands-on-machine-learning-with-scikit-learn-keras-and-tensorflow
Recommended read - The Rack We Built: The Good, The Bad, and the Ugly of Creating Company Culture by Lorenzo Gómez https://www.goodreads.com/book/show/55681761-the-rack-we-built
Special Guests: Ben Morgan-Smith, Mark McQuade, and Nirmal Ranganathan.

The surge in demand for online goods and services means that many companies are now experiencing Black Friday numbers on their websites every day. Cloudspotting hosts Alex and Sai are joined Wesley Lomax, Larry Hau and Will Parsons, to discuss the ecommerce boom from a technology perspective.


Show notes:



Our first pod on ecommerce (and first ever pod!) featuring Will Parsons https://cloudspotting.fireside.fm/1
Podcast about SRE/CRE https://cloudspotting.fireside.fm/11
Recommended read - Winning Is Not Enough by Jackie Stewart https://www.goodreads.com/book/show/2331618.Winning_Is_Not_Enough
Recommended read - Site Reliability Engineering (SRE) Handbook: How SRE implements DevOps by Stephen Fleming https://www.goodreads.com/book/show/42934361-site-reliability-engineering-sre-handbook
Recommended read - The Devil in the White City by Erik Larson https://www.goodreads.com/book/show/397483.The_Devil_in_the_White_City
Recommended read - Outliers: The Story of Success by Malcolm Gladwell https://www.goodreads.com/book/show/3228917-outliers
Special Guests: Larry Hau, Wesley Lomax, and Will Parsons.

Authenticity enables us to build trust and lays the foundation for quality relationships in the working world. In the latest Cloudspotting episode, Diane Dowdell, Professor of Marketing and Management at St. Mary's University, joins the Cloudspotting team to discuss authenticity and building trust in the machine age.


Show notes:



Podcast on continuous improvement with Matt Stoyka https://cloudspotting.fireside.fm/17
Recommended read - Emotional Intelligence: Why It Can Matter More Than IQ https://www.goodreads.com/book/show/26329.Emotional_Intelligence
Recommended read - The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies https://www.goodreads.com/book/show/23316526-the-second-machine-age