Ep 08 - User Experience in the Workplace with Elisa Rönk‪ä‬ Citizen Centric

Episode 8 of the Citizen Centric podcast is now out! Workplace is still on the agenda as the latest workplace trends can really help us to understand more about user experience in a city.

Elisa Rönkä from Siemens is a perfect person to talk to about this subject. She specializes in end user apps, IoT and emerging technology but she isn’t a fan of technology for technology’s sake. Her role is to look past that shiny new piece of technology and ask “but what does this do for me as a user, employee or citizen?”

We talk about:
- why the era of accepting friction in our daily life is over
- how Elisa’s varied work history makes her the perfect person to question the experience delivered by new technology
- why the best innovation occurs when people collaborate voluntarily and why that doesn’t normally happen in meeting rooms
- why workplaces are a good place to study when aiming to understand user experience as employers are trying to keep up with apps like uber or justeat
- why technology needs to delight us and not just function

More about Siemens https://new.siemens.com/global/en/products/buildings/markets/smart-office.html