Tech Nest: The Proptech Podcast Nate Smoyer

This week, I'm fortunate to be joined by fellow South Dakotan, Ray Hespen. Ray is CEO and co-founder of Property Meld, a maintenance automation software company. based in Rapid City, South Dakota.
Let's start with some performance metrics from Property Meld's 2023:
$723,997,461 in repairs completed8,467,099 maintenance phone calls eliminated378,082 maintenance issues prevented4.40 average resident satisfaction across all customers4,786,554 maintenance tasks automatedDuring our conversation, we discuss some of these metrics and how great communication can play such a critical role in maintenance automation. Ray breaks down the challenges of maintenance coordination and why property management needs to improve despite these challenges. Ray and the team at Property Meld take a holistic approach to tackling challenges in property maintenance, gathering data, and providing automations. You'll hear about that and more.
Lastly, you'll hear me plugging Property Meld's conference, Maintenance Summit in here as well. If you're in property management, either in the field or tech side, then a trip to South Dakota this year in September has got to get on your schedule.
More about Ray and Property MeldProperty Meld is a web-based property maintenance software dedicated to simplifying maintenance coordination. We provide unmatched visibility into crucial maintenance metrics, empowering property management companies to make data-driven decisions. Our robust solution connects property managers, residents, vendors, and property owners in one location. Automated workflows, AI-fueled thoughtful responses, centralized scheduling, and best-in-class communication drive positive, predictable, and profitable maintenance.
Ray Hespen is the CEO and co-founder of Property Meld, a maintenance automation software company. Ray and his co-founder, David Kingman, started Property Meld in 2014 to bring intelligent maintenance to the property management world.
Follow Property Meld on TwitterFollow Property Meld on LinkedInCheck out Property MeldCome to South Dakota for the annual Maintenance Summit, hosted by Property Meld - https://pmusersummit.com 

In this episode, I interview Zach Gorman, co-founder and COO of RealReports, an AI-powered real estate data platform that consolidates multiple data sources and provides agents with comprehensive reports. The platform offers agents the ability to generate new business, win deals, and conduct research and diligence more efficiently.
We discuss the challenges of fragmented and inaccessible data in the residential real estate industry. He shares his non-traditional path to real estate and the inspiration behind RealReports. We explore the value of technology in solving problems and creating efficiencies. We also get into more about the branding and marketing of RealReports, including RealReports' rebrand. 
Of course we couldn't finish the discussion without getting into broader trends of AI in real estate.
More about RealReportsReal estate data is fragmented, expensive, and time-consuming to access. This costs companies billions of dollars and makes rapid innovation in the industry nearly impossible. We are building an infinitely flexible data marketplace to serve as the infrastructural backbone for the entire real estate ecosystem.
Our flagship product is called a RealReport — an AI-powered "Carfax for homes," powered by data from 30+ best-in-class providers and Aiden, an AI copilot, which can answer any property question instantly. RealReports provide comprehensive property information for every home in the United States and empower real estate professionals to win more deals, generate leads, and build trust with their clients. 
Follow Zach on TwitterConnect with Zach on LinkedInFollow RealReports on TwitterCheck out RealReports

For episode 200 of Tech Nest, I wanted to share some thoughts on the journey of the podcast, as well as some general life and work updates. Of course I owe so much to so many in the industry—so I spend some time discussing past guests and what this show means to me.
You'll hear a brief bit of the success stories of startups featured on the show and highlights the challenges faced by proptech companies.
Lastly, I leave you with some helpful info on upcoming events across the country you'll want to get on your radar. Below are links to many of those events for you to consider attending.
I mentioned in this show Geek Estate. For those not yet a member, please reconsider. Learn more at: https://www.geekestate.com  
Event Links:
https://www.imn.org https://blueprintvegas.comhttps://promo.inman.com/upcoming-eventshttps://www.narpm.org/conferenceshttps://ioisummit.realtorMy Links: 
Follow Nate on TwitterConnect with Nate on LinkedInFollow Tech Nest on TwitterFollow Tech Nest on LinkedInJoin the Tech Nest NewsletterSubmit News for Tech NestApply to Be On Tech Nest 

Pat Kinsel is back for his second appearance on Tech Nest. Pat is the Founder and CEO of Proof, an intelligent platform that combines auditable verification with cryptographic evidence to securely execute legally binding agreements. We waste no time getting into why Proof rebranded from being known as Notarize and how the new brand more accurately reflects the full vision of the company. 
Some of the big problems we discuss include the types of fraud in real estate transactions, including wire fraud, synthetic identity fraud, and deed fraud. Pat also explores the risks associated with AI in increasing fraud and the need for robust security measures. He explains how Proof verifies identity and documents and emphasizes the importance of bringing security frameworks into the consumer world. The conversation sheds light on the challenges and solutions in ensuring trust and security in digital transactions. In this conversation, Pat Kinsel discusses the government's fear of systemic algorithmic bias and the challenges of task automation. 
The future of real estate transaction depends on trust of identity. Listen in to learn more about Proof and the problems their solving for.
More about Pat and ProofAchieve trust in every transaction. With Proof, lock in certainty that your customer actually signed on the dotted line. Proof is an intelligent platform that combines auditable verification with cryptographic evidence to securely execute legally binding agreements.
Pat is Founder and CEO of Proof. After creating Notarize, the world’s leading notarization platform, Pat raised the standard of trust again with the launch of Proof. Before Proof, Pat was a Venture Partner at Polaris Partners, the first investor into Drizly, and sold his prior startup, Spindle, to Twitter. 
Follow Pat on TwitterConnect with Pat on LinkedInFollow Proof on TwitterCheck out Proof

Today's guest is Matt Service, COO of Apartment List. In this episode, Matt discusses the unique user experience and value proposition of Apartment List's matchmaking rental marketplace and announces the company's latest innovation: Lea Pro. As they describe it, Lea Pro is "a groundbreaking AI-powered leasing assistant designed to work hand-in-hand with property management companies and leasing agents." This is an iteration of their already available automated leasing assistant, Lea. Lea has already proven valuable to agents and has been recognized for being a leading technology solution in leasing. 
We also get into the apartment leasing business. Matt highlights the importance of surfacing trade-offs in apartment hunting and leveraging technology to enhance the rental process. He shares insights into the current trends in the rental industry and the challenges faced by brokers and agents. Of course, we also briefly cover the anticipated wave of new apartment inventory on the horizon and how that may impact leasing trends in the near future.
More about Apartment ListApartment List, the leading rental matchmaking marketplace, today announced the launch of Lea Pro, a groundbreaking AI-powered leasing assistant designed to work hand-in-hand with property management companies and leasing agents. Building on the success of its predecessor, Lea, which earned the 2024 AI Excellence Award from the Business Intelligence Group, Lea Pro is a game-changer in the world of AI leasing assistants. Powered by cutting-edge generative AI, Lea Pro is designed to work alongside leasing teams, proactively engaging with renters across multiple channels in a way that feels intuitive, natural, and remarkably human.
Follow Apartment List on TwitterCheck out Apartment ListRead the full announcement about the launch of Lea Pro - https://www.prnewswire.com/news-releases/introducing-lea-pro-by-apartment-list-ai-powered-leasing-assistance-enhances-renter-experience-302099676.html 

This week's featured guest is Gavin Myers, Managing Partner at Prudence, an early-stage venture capital firm focused on investing in technology companies in the real estate sector. We dig into Gavin's background and transition to proptech, as well as Prudence's investment strategy of backing differentiated and defensible companies. Gavin shares the importance of understanding the sector and the people involved, as well as the challenges of finding talent in proptech—a topic I'm passionate about (collectively, we as an industry need to do more to attract high-caliber talent).
Gavin also provides insights into Prudence's new fund and their focus on AI and construction tech. This is Prudence's third fund at $80 million, bringing their total AUM to $230 million. News of the fund is linked down below.
More about Gavin and PrudencePrudence is an early-stage venture capital firm investing in technology companies leading the global transformation of the real estate sector. Prudence is an early investor in companies such as Casafari, Compass (COMP), CREXi, Evernest, Hemlane, Maxwell, Propify, Salus, Sundae, and VendorPM. Gavin and his team are investing across Proptech 2.0 – software innovation driving data capabilities to power autonomous business processes in real estate. 
Gavin Myers is the Co-Founder and Managing Partner at Prudence. He currently serves on the Board of Directors at AI Clearing, Casafari, Morty, VendorPM and CREXi (observer). Before co-founding Prudence in 2009, Gavin worked at Sun Capital Partners, focused on middle market private equity, as well as Credit Suisse and Goldman Sachs. He received a BA in Political Science from Yale University and an MBA in Finance from Columbia Business School.  
Connect with Gavin on LinkedInFollow Prudence on TwitterCheck out PrudenceNews: Prudence Closes Its $80mm Fund III To Invest In Technology Companies Transforming The Built World