13 episodes
SCHMACK The Podcast SCHMACK
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- Business
A podcast from SCHMACK - the agency that will change the way you talk to your customers. Tune in for everything CX and CRM.
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Mastering the Art of Customer Experience
Join Vy, our Experience Strategy Designer, and Astrid, Product Owner of the CRM/CX Team at Polestar, as they dive into the exciting topic of Customer Experience (CX). They explore innovative strategies, different approaches to work, and much more.
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Exploring Customer Success and Tech Innovation
Join our founder Anna, also known as Mrs. SCHMACK, as she sits down for a fascinating conversation with Coco from Braze.
Coco, the Principal Customer Success Manager, Enterprise and President of the Women's ERG, Elle, shares valuable insights and experiences.
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Maximising Your ESP's Potential
Our founder, Anna, sits down with Harry Fremantle, our Technical CRM Consultant, for an insightful discussion on various digital platforms.
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Kundrelationer och FinTech (SWE)
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CRM Mistakes
Marta and our founder Anna speaking on CRM mistakes. Have they made any mistakes?
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Creating The Magic Beyond Tech
The Art of Creating Memorable Customer Journeys
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