38 episodes
Customer Obsessed Eric Berridge + Erin Acevedo
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- Business
This is Customer Obsessed, the show that dives into the nitty-gritty challenges of entrepreneurship and genuine customer connection. Our guests share their unique leadership journeys and their perspective on how to build forward-looking companies that embrace technology, innovation, and customer experience to deliver value and reach higher levels of success and growth. We also discuss major challenges facing businesses on a local, national, and global scale, including diversity and inclusion, STEM and STEAM, sustainability, and ethics.
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Beyond the Waiting Room: Transforming Patient Care with Melanie Husk
Go inside the healthcare shift: Melanie Husk of Baptist Health reveals the strategies propelling patient care into a new era. Get exclusive insights into their digital leap, relentless focus on patient experience, and strategic moves redefining healthcare standards.
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Serving Citizens from the Cloud with Sara Hale
Hear from Sara Hale as she details Coastal Cloud's direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation — this episode is where meaningful change in public service takes center stage.
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Transforming Crisis Intervention with Grant Riewe
Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. Join us for a conversation where innovation meets empathy, and bytes and brains come together for a brighter future.
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Decoding Salesforce with Mike Witherspoon
We might not have a crystal ball to predict the future of Salesforce, but we do have the next best thing: Mike Witherspoon. Mike and his company CodeScience are closer to Salesforce’s developments than most (because they help build solutions for them), so he has a unique perspective on what’s next in the ecosystem. Tune in as Erin, Eric, and Mike talk about creative solutioning in Salesforce’s early days and how things shifted as the tech giant and the cloud have moved from the startup scene to the mainstream.
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Be Your Own Cheerleader with Neelu Kaur
Join us as executive coach and author Neelu Kaur reveals the secret to self-promotion and managing anxiety at work. Equip yourself with practical strategies to "take up space" and champion your own growth and development in a rapidly evolving work landscape.
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Navigating the AI Frontier with Paulo Kaiser
Dive headfirst into a high-energy discussion with Paulo Kaiser, Plative's CEO, as we dissect the landscape of tech, AI, and innovation. Is the industry stalled or on the brink of the next game-changer? From Gen Z's digital habits and the imminent experimental phase of AI, to its profound impact on privacy, user experience, and industry disruption, this episode leaves no stone unturned. Ready to explore the AI-driven future and its potential to shake up the status quo? Don't miss out!