Empathetic healthcare in a post-COVID world Making a Difference

Hannah Kennedy is an experienced project manager with a demonstrated history of working in the hospital and healthcare industry. As a management specialist in the healthcare sector, Hannah needs to be skilled in relationship management, quality and business process improvement, and change management.

In today’s episode, Hannah discusses the changing trends in healthcare as the pandemic progresses, and what skills healthcare staff need to keep up with these changes. She also shares the importance of ethical communication with patients, and what has changed in community attitudes to healthcare.

 

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This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.