Serotonin show: the chemical proof behind creating a lasting employee experience Boost

Evolved employee experience strategies strive for the long-lasting serotonin, not the shot of dopamine.  In this episode, Senior Director of Customer Experience at Arise Virtual SolutionsNate Brown joins Luke and Laura to talk about why he–a CX expert–is so passionate about the employee experience. He shares examples of employee experiences influencing customer experiences, why creating a dopamine-fueled “winning” culture isn’t the best morale booster, and how employee expectations have shifted dramatically over the past few years.