THE COURAGE TO LEAD INTERVIEW SERIES ALLAN SICARD

From Bridge Housing to Homes New South Wales: Embracing New Challenges

Transitioning from the CEO of Bridge Housing to the helm of Homes New South Wales was a significant move for Rebecca. She shared with me the mixed emotions that accompanied this change. While she cherished her time at Bridge Housing, the opportunity to establish a new division in government dedicated to housing was too compelling to pass up. Rebecca's passion for making a tangible impact in the housing sector was evident as she spoke about the potential of her new role.

The Art of Leading Change

Leading change is no small feat, and Rebecca's approach is both thoughtful and strategic. She emphasised the importance of viewing change as an opportunity rather than a threat. This mindset is crucial when considering the diverse perspectives and reactions that change can elicit. Rebecca's leadership is grounded in the understanding that collaboration and clear communication with stakeholders like Minister Rose Jackson and Michael Tidball, head of the Department of Communities and Justice, are key to addressing the housing crisis effectively.

Family Support: The Foundation of Success

During our conversation, Rebecca opened up about her family life, expressing gratitude for the unwavering support from her husband, Tom. His transition from the community and justice sector to primary school teaching was a testament to the couple's commitment to open communication and negotiation. Balancing family responsibilities with a demanding CEO role requires a strong partnership, and Rebecca's story is a powerful example of that.

Addressing the Housing Crisis: A Multifaceted Approach

The urgency of the housing crisis was a recurring theme in our discussion. Rebecca stressed the importance of creating a "burning platform" to drive change and the need for policy settings and community engagement to address local challenges. She shared success stories of housing developments in Riverwood and regional communities, highlighting the importance of environmentally friendly and accessible housing designs.

Collaboration with local councils, particularly the City of Sydney, has been instrumental in supporting social and affordable housing developments. Rebecca pointed out the productivity link between affordable housing and the workforce, emphasising the need to prevent cities from becoming gentrified by ensuring that government and community housing partners can deliver affordable homes.

Defining Affordable Housing and Its Future Impact

A key part of our conversation centered on the definition of affordable housing and its implications for individuals and future generations. Rebecca clarified that affordable housing should not consume more than 30% of an individual's income. She underscored the distinction between the financial burdens of mortgages versus rent, advocating for affordable rentals to alleviate financial strain.

Building a Supportive Work Culture and Maintaining Work-Life Balance

Looking ahead, Rebecca's goals for the next two years include fostering a strong organisational culture at Homes New South Wales and creating a supportive work environment. She's committed to gathering staff feedback through pulse surveys and actively working on the results to enhance the workplace.
I wrapped up our conversation by acknowledging the sacrifices leaders like Rebecca make. Her dedication to her professional responsibilities, coupled with her commitment to her family's well-being, is a delicate balance that she navigates with grace and determination.

Rebecca Pinkstone's story is a testament to the power of passion, collaboration, and resilience in driving societal change. As we concluded our discussion, I was left with a deep appreciation for the complexity of her role and the impact she's making on communities across New South Wales.

I want to share the insights and lessons from my conversation with Abby Jane, a young advocate for the LGBTIQA+ community whose story is a testament to the power of leadership, empathy, and resilience.

A Leader in the Making: Abby Jane's Early Steps

Abby Jane's journey into leadership began at the tender age of eight when she volunteered and fundraised for cancer research. Her initiative to donate her hair and raise $3500 showcased her early commitment to making a difference. Her involvement in Scouts further honed her skills in team-building and friendship, laying the foundation for her future endeavours.

The Birth of the Rainbow Shoelace Project

At 12, Abby Jane started the Rainbow Shoelace Project, a beacon of support for the LGBTIQA+ community. The project stemmed from her personal struggle with isolation and fear upon entering high school as a young queer person. Initially, rainbow-coloured beads on her shoelaces were a personal symbol of her identity, but fear of being targeted led her to remove them. This act of self-censorship sparked the idea for the project, aiming to remind individuals that they are loved and supported. The Rainbow Shoelace Project transcends the simple act of threading beads onto shoelaces; it's a metaphor for inclusivity and support. Abby Jane's message is clear: no one should feel alone or isolated because of their sexual orientation or gender identity.

Family: A Pillar of Support

Abby Jane's personal story of coming out as bisexual to her mother, Sophie, highlights the importance of a supportive family. She credits her mother and grandfather as instrumental in her advocacy work, providing a nurturing environment that allowed her to thrive and pursue her passion for helping others.

From a Local Noticeboard to Global Impact

The project's humble beginnings with six packets of beads on a Woolies noticeboard in Broken Hill have since reached international heights, including places like South Korea. With over 250,000 packs of rainbow beads distributed since March 2022, Abby Jane's initiative demonstrates how small actions can lead to significant change.The beads, given away for free, ensure accessibility for all, particularly young people without supportive parents or financial means. Funded by her single mother and reliant on donations, the project is a labor of love, with each pack of beads carefully assembled with the help of volunteers.

Overcoming Adversity: Abby Jane's Resilience

Abby Jane's move from Broken Hill to Port Macquarie was a result of the bullying and homophobia she faced. Her experiences at World Pride in Sydney and participation in Mardi Gras were not only opportunities for advocacy but also moments of personal growth and healing.

The Power of Community and Acceptance

The impact of the Rainbow Shoelace Project is evident in the stories shared by those it has touched. From a 50-year-old man coming out to his doctor, sparked by a conversation about the beads, to individuals feeling safe to express their identity, the project's reach is profound.

Abby Jane's Advice to Aspiring Change makers

For those looking to make a difference, Abby Jane's advice is invaluable: stay true to yourself, embrace your authenticity, and maintain your passion. Challenges will arise, but with heart and determination, amazing things can be accomplished.

A Beacon of Hope

Abby Jane's wisdom, bravery, and courage are a beacon of hope for those in need of support. Her work with the Rainbow Shoelace Project is a powerful reminder that even the smallest gestures can have a monumental impact on people's lives.

In closing, I want to express my deepest admiration for Abby Jane and her mother, Sophie. Their dedication to creating a more inclusive and accepting world is truly inspiring. As we continue to share stories like Abby Jane's, we contribute to a culture of empathy, understanding, and support for all.

I'm excited to share with you the insights and experiences of an extraordinary guest, Corinne West, the head of diversity and inclusion at King and Wood Mallesons. It is a story that I believe will resonate with many of you.

The Genesis of Leadership: A Dance Teacher's Journey

Corinne's story begins with a touching recollection of her first experience of leadership. As a primary school student, she organised a fundraiser for bushfire victims, showcasing her innate ability to lead and empathise from a young age. This early act of kindness set the stage for a life dedicated to serving others.
Her background as a dance teacher further shaped her leadership style, instilling in her the importance of discipline, creativity, and the ability to guide others. Dance, as Corinne would attest, is more than an art—it's a medium through which life lessons are imparted.

Triumphs and Tribulations: IVF, Miscarriage, and Loss

Corinne's journey, however, has not been without its hardships. She speaks candidly about her personal struggles with IVF and miscarriage, a testament to her resilience. The loss of her younger brother added another layer of grief, yet through these experiences, Corinne's strength and capacity for leadership only grew.

Embracing Vulnerability: The Power of Personal Stories

Throughout our conversation, Corinne emphasises the importance of sharing personal stories. She believes that by doing so, we can show that adversity is a common thread in the tapestry of leadership. It's not the absence of hardship that defines us, but rather how we navigate through it.

A Historian's Heart: Storytelling and Service

Corinne's background as an oral and academic historian reveals her passion for storytelling and its power to challenge the written record. Her work with different communities and her involvement in a project on Australia's involvement in global peace operations demonstrate her commitment to giving back and creating positive change.

From Academia to the Army: A Leap of Faith

Transitioning from academia to a temporary position in the army, Corinne found herself supported in an unexpected environment. Despite fears of failure and the impermanent nature of work, she embraced the opportunity to apply her skills in research and storytelling to a new context, leading to personal and professional growth.

Leading Cultural Reform: Empathy and Empowerment

Corinne's role in leading the cultural reform framework for the army, in response to reviews on defense culture, showcases her ability to adapt her expertise to drive change. Her work with disadvantaged communities, such as documenting the history of Kew Cottages, underscores the importance of giving voice to marginalized groups.

The Fire Services: Confronting Resistance

Working in the fire services presented Corinne with new challenges, particularly in promoting diversity and inclusion. She faced resistance and barriers, especially concerning the treatment of women. Through open dialogue and sharing personal stories, Corinne worked to foster empathy and understanding within the organisation.

The Ongoing Battle for Inclusivity

Corinne's experiences highlight the complexities of driving cultural change in resistant environments. She emphasises the need for humility, respect, and consistent effort to create a positive and inclusive workplace. Her approach to cultural reform is a testament to her leadership and dedication to diversity and inclusion.

In conclusion, my conversation with Corinne West has been a profound reminder that leadership is not just about the positions we hold but the lives we touch and the stories we share. Her journey from a young fundraiser to a champion of diversity and inclusion is a powerful narrative of how our experiences shape us and how, in turn, we can shape the world around us.

Leading Through Adversity: Insights from Mark Stone, CEO of Parks Victoria

Mark, the CEO of Parks Victoria, is not only recognised for his leadership but also for his significant role during the harrowing bushfire period in Victoria in 2009.

Navigating Crisis with Compassion and Collaboration
The 2009 bushfires in Victoria were a time of immense tragedy, and leading an organisation through such a crisis was no small feat. Mark recounted the challenges his team faced, from the heartbreaking loss of lives to the widespread impact on the community. He stressed the importance of collaboration with emergency services, staff, the community, and the government in the recovery process. It was a time that called for leaders to help people heal emotionally, physically, and environmentally.
Mark spoke of the resilience and dedication of his staff, who supported each other through debriefings after gruelling shifts. He also highlighted the significance of acknowledging their hard work and the sacrifices made by their families through a heartfelt video tribute.

The Roots of Resilience: A Personal Journey
Delving into his personal background, Mark shared anecdotes from his early life in a small town in the Goulburn Valley. His strong work ethic was evident from a young age, as he humorously recalled his days as a champion tomato picker at 14. These experiences, along with the influence of his family, shaped the values that would guide his leadership style.

Lessons in Leadership from the Football Field
Mark's journey in leadership was not confined to the boardroom; it extended to the football field. He drew parallels between his experiences as a player and coach and the world of business. Football taught him the importance of empowering individuals and fostering an inclusive environment. He shared a touching story of a young player who, despite not being able to kick a football well, found a place in the team as a goal umpire, contributing in his unique way.

Career Progression and Embracing Change
Mark's career trajectory is a testament to his adaptability and willingness to embrace new challenges. From climbing the ranks in the football industry to leading change in business organisations, he never shied away from proving his capabilities. He discussed the consolidation of regional manager roles and the resistance he faced, offering insights into leading through change.

Advocating for "Healthy Parks, Healthy People"
As the director of national parks, Mark championed the "healthy parks, healthy people" concept, which resonated not only in Victoria but also on an international scale. His efforts were recognised by the US park service and even caught the attention of Michelle Obama. This initiative underscored the importance of community well-being and the role of parks in public health.

Teamwork and the Power of Collaboration
Throughout our conversation, Mark emphasised the value of teamwork and the collective success achieved when everyone works towards a common goal. He drew on sports analogies to illustrate the importance of each team member's contribution and the need for a team-oriented approach.

A Life of Service and the Impact of Mentorship
Mark's work with young people in the football industry highlighted the significance of mentorship. He helped them overcome challenges and find meaningful roles, focusing not just on their physical abilities but also on their communication skills and personal development.

Recognition and Reflection
Mark underscored the importance of listening, learning, and working with a diverse range of people. He encouraged ambition and the willingness to adapt tactics when necessary.

The Takeaway
Mark's commercial and community-oriented examples throughout the interview were a testament to his wisdom. His commitment to helping others in various capacities is truly inspiring.

The Roots of Leadership: From Head Boy to Minister

Our conversation began with a look back at Felix's first brush with leadership as the head boy of his primary school in Broome, Kimberley. He candidly shared that he felt ill-prepared at the time and didn't represent his peers as well as he would have liked. This early experience taught him valuable lessons about preparation, focusing on people, and the essence of servant leadership.

The Reality of Trade

We discussed Felix's background as a plumber and gas fitter. The values of hard work, humility, and practical problem-solving were ingrained in him during his apprenticeship. These skills proved invaluable, enabling him to assist individuals from various backgrounds throughout his career as a tradesperson.

Navigating the Challenges of Tasmanian Politics

The conversation then turned to the demanding nature of the Tasmanian state government. Felix attributed his success in this environment to his upbringing, voracious reading habits, and admiration for political leaders who demonstrated courage under pressure. His political interests were sparked by his remote upbringing and the influence of his parents, especially his mother, a remote area nurse.

When discussing the skills he aspires to emulate, Felix listed several political leaders, noting their courage and conviction in serving the public. He also recognised the importance of humility and the pursuit of continuous learning in politics.

A Rapid Rise and the Weight of Responsibility

Felix's ascent in the Tasmanian parliament has been swift, with him now holding multiple significant roles, including being the leader of the house. He spoke of the diverse responsibilities he manages and the rapid progression of his political career.

The Finite Nature of Political Leadership
Felix and I delved into the impact of his senior government positions on his leadership approach, particularly during the COVID-19 pandemic. He acknowledged the limited time frame of political leadership and the imperative to make a meaningful impact. Felix emphasised the need to consider the future and the challenges that lie ahead for the next generations, such as an aging population, climate change, and global instability.

The Role of Family in Shaping a Leader

Turning to his personal life, Felix spoke about his wife, Margo, and her role as his moral compass. Their home discussions range from professional matters to the everyday challenges of renovating their old house, illustrating the normalcy behind the public figure.

Empowering Others: The Hallmark of True Leadership

Felix shared his advice for aspiring leaders, stressing the importance of embracing diverse viewpoints, practicing humility, and empowering those around them. He suggested that careers in the military or policing could provide a solid foundation for future politicians, given the skills and life perspectives these roles offer.

Gratitude and Reflections

As our conversation drew to a close, I expressed my gratitude for Felix's openness and insights. His leadership philosophy and personal values offer a blueprint for effective governance and serve as an inspiration for current and future leaders alike. Felix's participation in the interview was not only an honour but also a reminder of the profound impact that thoughtful and courageous leadership can have on society.

In this podcast, we've journeyed through the experiences and insights of Minister Felix Ellis, a leader who embodies the courage and dedication required to navigate the complexities of government and the ever-changing landscape of public service. His story is a testament to the power of humility, hard work, and the relentless pursuit of improvement – principles that can guide us all, regardless of our chosen paths.

Cheryl's remarkable contributions to emergency services in New South Wales have earned her nominations as the Surf Lifesaver of the Year for both New South Wales and Australia.

Collaborative Leadership: A Key to Success
During our talk, Cheryl emphasised the importance of a collaborative approach to leadership. Recognising the diverse skill sets and experiences that each team member brings to the table is crucial. She believes that adapting one's leadership style to embrace and enhance the strengths of the team is essential for success. Her insights on leadership are not just theoretical; they are backed by her impressive nominations, which recognise her exemplary leadership qualities.

Facing Fears and Embracing Challenges
In a lighter moment, Cheryl revealed her fear of elevators, a surprising fact that led to a humorous exchange about the unexpected fears we all face. It's these human moments that remind us that leaders, too, have their vulnerabilities.

Her passion for emergency response and management has been a driving force over the past five years, shaped by her diverse background.

A Journey of Growth and Adaptation
Cheryl's journey is a rich tapestry of experiences, from owning a small business to working in marketing, communications, and fundraising. Her 17 years in Canada, including time spent with the Calgary Philharmonic Orchestra and the University of Calgary, have equipped her with invaluable skills. These experiences have taught her to navigate different organisational environments and to value the contributions of each team member.

Learning from Bureaucracies and Self-Reflection
Cheryl candidly discussed the challenges of adjusting to new leadership and the importance of honest self-reflection. She shared a poignant example of leaving a job due to a lack of communication, yet doing so with professionalism and dignity. Her ability to preserve relationships and learn from mistakes is a powerful lesson for all aspiring leaders.

From Consultancy to Community Leadership
Upon transitioning to Australia, Cheryl continued her consultancy business and became deeply involved in the local community. Her volunteer work at the surf club led to leadership roles in emergency management and response. She drew parallels between event management and emergency management, underscoring the importance of collaboration, communication, and preparedness.

The Impact of the Black Summer Bushfires
Cheryl's involvement in the Rural Fire Service and her experiences during the Black Summer bushfires of 2019-2020 were profound. She recounted the emotional and logistical challenges of managing a large number of people seeking refuge at the surf club. Her story highlighted the power of support, teamwork, and leadership in responding to such a devastating crisis.

Teamwork and Recognition
Throughout our conversation, Cheryl consistently attributed her success to the incredible team she works with. She expressed gratitude for their collaborative efforts and the inspiration they provide. Her humility and recognition of her team's role in her achievements speak volumes about her character as a leader.

Leadership Lessons for Aspiring Leaders
Cheryl's insights on leadership are invaluable. She stressed the importance of communication, reflection, and integrity. Aspiring leaders should prioritise listening, understanding motivations, and making tough decisions for the right reasons. Maintaining integrity, honesty, and inclusivity are non-negotiable traits for effective leadership.

In Conclusion
Our interview with Cheryl McCarthy was not just a conversation; it was a masterclass in leadership. Her experiences during the fires, her humility in acknowledging her team's contributions, and her unwavering commitment to community service are lessons for us all.

Thank you, Cheryl, for your service and for reminding us of the impact one person can have when they lead with courage, compassion, and collaboration.