23 min
Trust: The Crucial Ingredient in Government Service Design - State of Georgia - Nikhil Deshpande - Episode 54 Public Sector Podcast
-
- Government
People are creatures of habit and slow to change. Not true. People are slow to change when there's a lack of trust. For government services to go digital and encourage efficiency we first need to build trust. Nikhil Deshpande discusses.
Nikhil Deshpande, Chief Digital Officer, State of Georgia
For more great insights head to www.PublicSectorNetwork.co
People are creatures of habit and slow to change. Not true. People are slow to change when there's a lack of trust. For government services to go digital and encourage efficiency we first need to build trust. Nikhil Deshpande discusses.
Nikhil Deshpande, Chief Digital Officer, State of Georgia
For more great insights head to www.PublicSectorNetwork.co
23 min