27 min
How to Drive Branded Customer Experience Transformation in a Challenging and Highly Regulated Industry? CX Expert Talks
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- Technology
David Lloyd, International CX and Service Design Manager at E.ON, discusses maximizing opportunities with customers with relatively low contact frequency, CX efforts, and the scalability under an enterprise-level CX program. If you have any questions, contact us directly at info@alternacx.com.
David Lloyd, International CX and Service Design Manager at E.ON, discusses maximizing opportunities with customers with relatively low contact frequency, CX efforts, and the scalability under an enterprise-level CX program. If you have any questions, contact us directly at info@alternacx.com.
27 min