61 episodes

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business!

Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

"Hey Joe!" Podcast by Pet Pros, for Pet Pros Joe Zuccarello & Paragon Pet School

    • Business

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business!

Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

    You’re Not Alone! - The Struggles Independent Operators Face and How To Find Support

    You’re Not Alone! - The Struggles Independent Operators Face and How To Find Support

    Joe Zuccarello interviews Todd Dittman, the executive director of IndiePet, a nonprofit trade association created by and for independent pet retailers and the manufacturers, distributors and service providers who support the independent pet channel.

    Listen to their discussion about the support systems that are available for independent store owners to leverage. Todd goes into detail about IndiePet's mission and shares some examples of how IndiePet businesses have turned challenges into successes.

    • 39 min
    Getting Real with Garret Tadlock About Grooming Operations

    Getting Real with Garret Tadlock About Grooming Operations

    Paragon President Joe Zuccarello joins industry expert Garret Tadlock, founder of Paw Loyalty and Chief Product Officer at Hello-Groom, to unpack the keys to productivity in the pet grooming business. He shares his expertise in overcoming the unique challenges faced by pet boarding and daycare businesses in managing grooming staff, and the value-add grooming brings. From staffing to pricing and customer retention, don't miss this episode to benefit from decades of groomer business wisdom!

    • 36 min
    The Story of a Growing Grooming Business - Struggles and Successes to Share

    The Story of a Growing Grooming Business - Struggles and Successes to Share

    Joe Zuccarello interviews Danielle Aymar, owner of Zen Dog Spa in Charleston, SC, and a pet care expert with over 25 years of experience. In 2019, she was finally able to pursue her dream of starting her own business! Listen as she tells her story about launching and growing the pet spa and how her team has helped make it a success!

    • 46 min
    Introducing Project K-9 Hero with Jason Johnson

    Introducing Project K-9 Hero with Jason Johnson

    Joe Zuccarello interviews Jason Johnson of Project K-9 Hero, a non-profit organization that provides a peaceful retirement and quality healthcare for retired military and working dogs. These incredible animals serve alongside our brave men and women in uniform, risking their lives to protect and defend our nation. They detect explosives, locate missing persons, and perform a variety of other life-saving tasks. However, once these dogs retire, they often face a significant lack of support and funding for their medical care. Project K9 Hero steps in to bridge this gap. Their work ensures that these retired heroes can enjoy their well-deserved retirement years comfortably, receiving the medical care they need.

    • 50 min
    Yard Solutions for Paw Safety & Cleanliness with Tim Petsch

    Yard Solutions for Paw Safety & Cleanliness with Tim Petsch

    Joe Zuccarello interviews Tim Petsch of GrassWorx about how to set up a play yard for maximum comfort, safety, and ease of care. Find out the best yard strategies for your grooming business – and at home!

    • What materials should I use for a safe and clean yard?
    • How do I avoid the muddy "runway" effect at my grooming studio?
    • What can I do to maximize paw health?
    • Can I simplify yard care in a multi-dog scenario?

    Tune in to find out.

    • 31 min
    Continuing Education with Stephanie Shipley

    Continuing Education with Stephanie Shipley

    Joe Zuccarello interviews Stephanie Shipley of Professional Animal Care Certification Council (PACCC)about continued education and certifications.
    - What is the importance of becoming a certified animal care provider?
    - What does it mean to your clients?
    - What does certification entail?
    Tune in to find out.

    • 43 min

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