Building relationships to prevent churn w/ CSM Office Hours Gain Grow Retain

A weekly segment:CSM Office HoursEvery Tuesday. 11:30am ET.https://lu.ma/CSMOH--If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/This podcast is brought to you by Jay Nathan and Jeff Breunsbach...Jay Nathan: https://www.linkedin.com/in/jaynathan/Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach