27 min
Helping Victims in the Heat of a Cyberattack The Cyber Crime Lab Podcast
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- Negócios
Going through a cyberattack can feel like having a heart attack, and sometimes those calling in for help during one actually are having them. something that Coen Bakkers, Managing Principal Incident Response Consultant at Secureworks has experienced firsthand.
Coen joins host Andy Anderson to describe what it takes to get a victim from their first call to a state of recovery, including:
- Listening and building trust: hearing out someone in their early stages of panic and reassuring them.
- Setting timelines: often Coen and his team are engaged for 2-3 weeks in solving a problem, and clients have to pace themselves so as not to drop from exhaustion.
- Starting an investigation: where to look and what to rule out.
Coen Bakkers - https://www.linkedin.com/in/coenbakkers/
Secureworks - https://www.linkedin.com/company/secureworks/
The Cyber Crime Lab Podcast is brought to you by DataStream Insurance.
When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com
#cybercrime #cyberattacks #cyberinsurance
Going through a cyberattack can feel like having a heart attack, and sometimes those calling in for help during one actually are having them. something that Coen Bakkers, Managing Principal Incident Response Consultant at Secureworks has experienced firsthand.
Coen joins host Andy Anderson to describe what it takes to get a victim from their first call to a state of recovery, including:
- Listening and building trust: hearing out someone in their early stages of panic and reassuring them.
- Setting timelines: often Coen and his team are engaged for 2-3 weeks in solving a problem, and clients have to pace themselves so as not to drop from exhaustion.
- Starting an investigation: where to look and what to rule out.
Coen Bakkers - https://www.linkedin.com/in/coenbakkers/
Secureworks - https://www.linkedin.com/company/secureworks/
The Cyber Crime Lab Podcast is brought to you by DataStream Insurance.
When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com
#cybercrime #cyberattacks #cyberinsurance
27 min