Paint and Panel: The Edge Paint and Panel

This week’s key takeaway:
How to diversify into detailing in your collision repair business
 
Episode intro:
In this episode we’re going to take a deep dive into detailing. You never know, this might just be the up-sell that transforms your business!
 
Our deep-diving instructor is Matt Gibb, founder of Matt’s Magic Detail. This man is a serious big-hitter! He’s been running his own detailing businesses for well over a decade, and he managed to build up one of the most successful detailing facilities in the north-west of the USA in a matter of three years.
 
Detailing is efficient and profitable, and Matt’s going to tell you how you can build up an offering that keeps your customers coming back. Get this right and you won’t have to rely on crashes for your customers.
 
In this week’s episode you will learn:
How Matt got started
The range of services included in ‘detailing’
The wash technology you should use
Why you should treat after-market paint differently to OEM
How to prevent re-soiling
The difference between ‘waterless’ and ‘rinseless’
How long it should take for external detailing
The price of key consumables
How the process has improved in recent years
How much you should be charging for detailing
How to up-sell detailing
The importance of dust extractors
Show links:
** Find Matt on Linkedin: https://www.linkedin.com/in/matthew-gibb-801650142/?originalSubdomain=au
** Matt’s Magic Detail Tech website: https://www.mattsmagic.com.au/
** If you want business advice from Ben, email him here: ben@maxmyprofit.com.au 
** Nominations for the The Paint & Panel Awards are now open! Go to: https://bodyshopawards.com.au/
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

Episode intro:
What a fantastic event this was! Very well attended and full of buzz. We ran out of magazines to give away as quickly as the second morning, and one of our friends of the show had 11,000 new registrations for his association.
 
In this episode, we hear from some of the movers and shakers at the event, and Editor Sam is joined by P&P National Sales Manager, Lynette Rochford, to discuss some of the highlights.
 
In this week’s episode you will learn:
How successful this year’s event was
The Sagola 4600 spray gun
The latest from United Chemicals
A new Juice product to prevent ghosting marks
A solution to fix dents of any size from Keco
An end-to-end software platform for estimating and part pricing from 1QX
A solution for real-time pricing of vehicles with AutoGrab
A foolproof wheel-repair machine that anyone can use with just two hours of training from Wheel Restore
Show links:
** Nominations for the The Paint & Panel Awards are now open! Go to: https://bodyshopawards.com.au/
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway:
Updating the Motor Vehicle Insurance and Repair Industry Code of Conduct
 
Episode intro:
Talking about an Insurance Code of Conduct might sound a bit dry, but this episode is living proof that it can be interesting and more importantly, very useful! Almost all of you listening will get significant amounts of business from insurance companies, and no doubt you will have had some disputes along the way… but could they have been avoided? And is the new Code of Conduct going to help you avoid more disputes in the future?
 
The people with the answers are Matt Hobbs (CEO of the Motor Traders Association Australia), and Kathy Zdravevski (policy advisor for the Victorian Automotive Chamber of Commerce).
 
This is the first major change of the code for 20 years, and our guests are offering you the opportunity to have your say.
 
In this week’s episode you will learn:
Why the code is being rewritten
The recommendations for change in the code
How South Australia’s code could become the national code
How the code is being simplified
How the MTAA helps its members resolve disputes
Cases of insurers lodging disputes with repairers
When the draft of the new code will be available for the industry to review
How you can influence the new code
Show links:
** Find Matt on Linkedin: https://www.linkedin.com/in/matthew-hobbs-600a1122/?originalSubdomain=au
** Find Kathy on Linkedin: https://www.linkedin.com/in/kathyzdravevski/?originalSubdomain=au
** Come find us at the Collision Repair Expo at the Melbourne Convention & Exhibition Centre, April 11 - April 13
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway:
Bodyshop Awards and more!
 
Episode intro:
This week we’re going to give you the lowdown on one of the highlights of the year for our industry, The Paint & Panel Bodyshop Awards. Editor Sam went to visit the platinum sponsor of the awards, Compass, and spoke to CEO James Frape and Claims Manager Zara Dickie about the importance of the awards and why they have been a principle supporter for nine years.
 
Then we heard from Lynette Rochford from Paint & Panel, who gave us the inside track on the nomination and judging process.
 
In this week’s episode you will learn:
The numbers expected this year
The new awards for this year
How younger workers will be recognised
The inner workings of Compass
What happens if you are nominated for an award
The information the judges need
The importance of the sponsors
How to nominate your people
Show links:
** Find James on Linkedin: https://www.linkedin.com/in/jamesfrape/
** Find Zara on Linkedin: https://www.linkedin.com/in/zara-ann-dickie-a8b44a57/?originalSubdomain=au
** Come find us at the Collision Repair Expo at the Melbourne Convention & Exhibition Centre, April 11 - April 13
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway:
Beyond PartsCheck: a deeper dive with Jasmine Lee DeWys
 
Episode intro:
We’ve been trying to get this week’s guest for over a year: the PartsCheck Business Development Manager, Jasmine Lee DeWys.
 
Jas is a real mover and shaker in the business, and a great example of what you can achieve if, in her words, “you keep knocking on the door.” Jas also talks to us about the work of PartsCheck. Most of you will have already heard of PartsCheck, but you probably don’t know about the initiatives they’ve got going on in the background that are helping repairers across the country and even further afield in Asia.
 
In this week’s episode you will learn:
How Jasmine rose up in the industry
How PartsCheck are helping repairers be more efficient
The FlexiShop workshop management tool
The KISS principle
PartsCheck’s plan for the Collision Repair Expo
PartsCheck’s Malaysian operation
Jasmine’s take on AI’s future influence on the industry
The importance of monitoring the efficiency of your team
 
Show links:
** Find Jasmine on Linkedin: https://www.linkedin.com/in/jasmine-dewys-02120234/
** For more info, call PartsCheck on 1300 141 933
** Come find us at the Collision Repair Expo at the Melbourne Convention & Exhibition Centre, April 11 - April 13
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway:
An insight into the WA collision repair market - with Mike Wilkinson
 
Episode intro:
Editor Sam is in the chair for this week’s episode, talking to an absolute legend of the industry, Mike Wilkinson. Mike is the MD of Peter Wilkinson & Co; a prestige repair business in WA that his family started 65 years ago.
 
Mike is a passionate advocate for the industry. He’s on the board of the ACIA and Car Craft, so we talk to him about the challenges facing our industry in 2024, and why WA are such a special breed of repairers.
 
In this week’s episode you will learn:
How Peter Wilkinson & Co managed to corner the prestige market in the 60s
The difficulties of dealing with manufacturer input
What makes WA a special market
The skills shortage in WA
The work of the ACIA
What Mike is doing at the Paint & Panel Expo
Show links:
** Find Mike on Linkedin: https://www.linkedin.com/in/mike-wilkinson-62b584107/?originalSubdomain=au
** Come find us at the Paint & Panel Expo at the Melbourne Convention & Exhibition Centre, April 11 - April 13
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.