The Borden Line Microsoft Podcasts
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Join Microsoft Corporate Vice President Bill Borden for The Borden Line, a series that discusses the latest global financial services trends, hot topics, insights, and digital strategies and solutions with industry thought leaders and innovators. To learn more, visit Microsoft's Financial Services Industry site at aka.ms/financialservices.
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Banking Trends, Insights and Success Factors with Retail Banking Guru Jim Marous
In this episode of The Borden Line, Bill interviews Jim Marous, a leading expert on banking trends and digital transformation. They discuss the impact of economic uncertainty, generative AI, and customer engagement on the future of retail banking. Jim shares his insights on how banks can take advantage of data and advanced analytics, personalize experiences, and create greater value for their customers. He also emphasizes the importance of leadership, innovation, and learning in driving digital transformation and staying ahead of the competition. Tune in to learn more about the trends and predictions for banking in 2024 and beyond.
Watch the conversation with Bill and Jim on YouTube here
Click here for full transcript of this episode.
Follow Bill on LinkedIn
Microsoft Financial Services Industry Blog
Bill Borden Articles
Microsoft Financial Services Industry Site
Follow Jim Marous on LinkedIn
Jim's Banking Transformed Podcast
The Financial Brand
2024 Retail Banking Trends & Priorities Report
Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.