Advancing Excellence The AOE Team

The construction industry’s latest reporting requirement addition is the disclosure of environmental, social and corporate governance or E.S.G data. In this brief podcast, Kari Moosmann, AOE's sustainability practice group leader, helps our audience understand what E.S.G is and why it is important.

Succession planning is a crucial process for any organization, as it ensures that the right talent is available to take on leadership roles when the need arises. In this quick podcast we explain why succession planning isn't just about finding a replacement, but identifying, developing and retaining the right people for fundamental roles and much more.

 Leadership is a demanding role that requires juggling multiple responsibilities, making tough decisions and inspiring others. While it can be rewarding, it also carries the risk of burnout. In this quick podcast AOE president Kimberly Kayler discusses ways to alleviate and prevent burnout.

Today’s workplace is a complex ecosystem where each professional plays a critical role in achieving collective productivity. Identifying and utilizing each individual's inherent strengths and weaknesses is crucial for optimal performance and satisfaction. In this podcast AOE president Kimberly Kayler dives into the Working Genius personality test model, this platform provides a deep understanding of our natural competencies and areas for development based not on what we are good at, rather, what brings us joy or exhausts us. It is knowledge you can actually implement.

In our competitive business world, customer satisfaction is the heartbeat that sustains growth and success. One metric that has gained widespread recognition for measuring customer loyalty and satisfaction is the Net Promoter Score. However, key to success in using NPS as a tool is understanding its calculation methodology as well as the benchmarking process. In this quick podcast we take a deep dive into unlocking business success with the net promoter score.

With much focus on workforce development over the past years, we wanted to put a spotlight on a very successful program developed by leaders in the concrete industry. The program is called the Concrete Industry Management program or CIM for short.  Join Janice Clines, marketing manager for AOE on the podcast with Amy Numbers, VP of operations and marketing services for AOE. As she discusses a recent blog she wrote that covers the CIM program, who are also a client of AOE.