Butter Torts: A Truly Canadian Legal Podcast

Gluckstein Lawyers
Butter Torts: A Truly Canadian Legal Podcast

Butter Torts: A Truly Canadian Legal Podcast is a unique podcast that connects listeners to stories of personal injury, recovery and life in the aftermath of an injury. Hosted by our informative and entertaining lawyers, this podcast will take you on a journey exploring everything from legal matters to the human experience of pain and resilience.

  1. FEB 7

    Episode 085: The Power of Patient Advocacy with Kristy Dickinson

    Brenda welcomes her friend Kristy Dickinson, a rare disease patient, advocate, and founder of Kristy Dickinson Consulting. Together, they chat about the challenges of patient advocacy, the importance of lived experience in healthcare, and how systemic barriers often force patients and caregivers to become their own strongest advocates. They discuss the impact of delayed diagnoses, the need for a cultural shift in the medical field, and how healthcare professionals can work collaboratively with patients for better outcomes.   Key Takeaways: [1:01] Brenda introduces guest Kristy Dickinson and her extensive work in patient advocacy. [4:53] Kristy shares her seven-year journey to a rare disease diagnosis and the constant advocacy required even with a treatment plan in place. [5:29] The healthcare system isn't designed for people who don't fit the "standard" medical profile, leading to significant delays in diagnosis and care. [8:32] Brenda and Kristy discuss how patient concerns are often dismissed, leading to worse outcomes. [13:34] How advocacy can prevent medical errors and why systemic changes are needed to prioritize patient voices. [16:48] The burden of advocacy: how patients and caregivers are forced to navigate a complex system, often without support. [20:00] The importance of keeping medical records and using data to advocate for proper care. [22:47] The need for cultural shifts in medicine and why healthcare is ultimately a “people business.” [25:34] The healthcare system’s lack of focus on patient experience and accountability. [30:00] How systemic barriers discourage patients from seeking care and lead to missed diagnoses. [37:31] The unseen consequences: how past negative medical experiences lead people to avoid seeking care when they truly need it. [45:00] The role of lawsuits in driving healthcare improvements and ensuring accountability. [49:58] Recognizing the expertise of patient advocates and the growing role of Chief Patient Officers in healthcare organizations.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   To learn more about Kristy:  Kristy Dickinson: Website | LinkedIn    Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    54 min

  2. JAN 31

    Episode 084: The Evolution of Legal Practices: Technology and Diversification with Charles Gluckstein, Chris Clifford, and Ted Bergeron

    Brenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it’s all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way lawyers work.   Key Takeaways: [3:50] The founding story of Bergeron Clifford and how it has adapted in the past 25 years, including their early focus on motor vehicle accident litigation. [6:05] The shift from generalist to specialist legal practices and the impact of Ontario’s insurance reforms. [9:55] The COVID-19’s pandemic’s effect on motor vehicle cases and the shift to other practice areas like medical malpractice, sexual abuse litigation, and class actions. [12:42] Leveraging technology and data analytics to streamline operations and drive decisions in legal practices. [16:44] Balancing expansion, profitability, and client care, including factors like geographic location and practice areas. [22:10] Managing passion projects and cases with a focus on sustainability and justice. [30:49] Post-COVID client interactions and the growing role of technology, including remote signatures and Zoom meetings. [36:37] Addressing staff management challenges, training young lawyers, and maintaining firm culture in a hybrid work environment. [45:24] The future of embracing AI, trial technology, and evolving client needs while retaining human judgment and a healthy dose of skepticism.    Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Bergeron Clifford LLP: Visit Website   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    56 min

  3. JAN 24

    Episode 083: Understanding Personal Injury Law: The Importance of Expertise with Linda O'Brien

    Brenda Agnew is joined by Linda O'Brien, a lawyer with Gluckstein Lawyers, to discuss the world of personal injury law. Linda breaks down the complexities of personal injury cases, from medical malpractice to sexual abuse, motor vehicle accidents, and more. Brenda and Linda delve into the different tiers of personal injury law firms, the importance of specialization, and why clients should do their homework when choosing a lawyer. They also address some of the challenges in the legal marketing world and emphasize the importance of putting the client’s well-being first.   Key Takeaways: [1:41] Linda explains what personal injury law covers, from medical malpractice to motor vehicle accidents and sexual abuse cases. [4:02] Understanding the tiers within personal injury law firms: Low-tier firms vs. specialized top-tier firms. [6:06] The importance of expertise in handling specific types of cases. [7:51] Brenda and Linda discuss why clients should be cautious about firms with big marketing budgets and the importance of doing research. [10:00] The issue of law firms taking on cases outside their area of expertise. [13:51] Why the legal industry needs to prioritize client care over monetary gain. [16:47] The challenges of being a lawyer in personal injury law and how firms should prioritize clients' needs. [20:17] Addressing the negative perceptions of personal injury lawyers and the "ambulance chaser" stereotype. [25:00] The significance of community involvement and genuine advocacy in personal injury law. [29:46] How clients should trust their gut and do their due diligence when hiring a lawyer. [35:00] The responsibility lawyers have to serve clients with dignity, respect, and compassion.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Linda O’Brien  Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    46 min

  4. JAN 17

    Episode 082: Healing Trauma with Horses: Exploring Equine Experiential Learning with Suzanne Coleman

    Brenda Agnew, your host, is joined by Diana Harris, Gluckstein Lawyers' intake coordinator, and her sister Suzanne Coleman, the founder of Horse&Hands. Suzanne introduces us to Facilitated Equine Experiential Learning (FEEL), a transformative therapy that uses horses to help individuals reconnect with their authentic selves. In this episode, they discuss how horses provide healing support to trauma survivors, including survivors of sexual abuse, by fostering trust, emotional regulation, and self-awareness. Suzanne shares her journey, the incredible wisdom of horses, and the remarkable transformations she's witnessed.   Key Takeaways: [2:41] Understanding equine experiential learning: What is equine-guided education, and how does it work? [4:57] How horses feel and respond to human energy through their heightened sensitivity. [6:13] The electromagnetic field of a horse's heart is five times greater than that of humans. [7:18] The benefits of horses in emotional and physical healing. [8:00] How horses communicate and reflect emotions through their body language. [9:21] Horses mirror what we need to know about ourselves to heal. [13:02] Suzanne explains her role as a facilitator and shares the incredible benefits she's witnessed. [16:20] Why this type of therapy is invaluable for trauma survivors, including Gluckstein clients. [18:20] How people can find equine-assisted therapy programs near them. [20:38] Suzanne’s personal journey: What inspired her to pursue this work. [23:36] The horses choose the client. Suzanne cares for six rescued horses who are integral to her work. [30:21] This therapy welcomes people of all ages and walks of life. [35:04] Some clients have managed to get equine therapy categorized under leisure therapy for insurance coverage.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   To learn more about Suzanne:  Suzanne Coleman’s Website: Horse&Hands  Horse Spirit Connections: Horse Spirit Connections – Find practitioners across Canada.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    40 min
  5. Episode 081: Fertility Negligence: Reasons, Devastating Impact on Families, and How to Prevent It with Jan Marin

    2024-09-20

    Episode 081: Fertility Negligence: Reasons, Devastating Impact on Families, and How to Prevent It with Jan Marin

    Brenda Agnew, your host, welcomes Jan Marin to today’s episode to discuss Fertility Negligence claims. This medical area lacks regulation due to its recent prevalence in the last decade when many families began considering Fertility Clinics’ assistance in having children. Jan discusses the many risks involved in this area, sharing many valuable examples of families dramatically affected by mistakes committed by Fertility Clinics.    Key Takeaways: [1:41] Jan explains how she became interested in Fertility Negligence. [4:40] What is Fertility Negligence from a malpractice perspective? Jan shares some examples of Fertility Negligence. [9:58] Jan shares her concern about continually receiving calls from clients who suffered from Fertility Negligence. [10:59] How do families first discover a problem that leads to Fertility negligence? [16:46] Often victims of Fertility Negligence hear: ‘Just adopt’, and it is simply not that easy; Jan explains why.  [19:26] What change does Jan hope to see to prevent Fertility Negligence from happening? Jan discusses a few factors. [21:57] There is no regulation over the work done by Embriologists. [23:03] Jan talks about the importance of mandatory error reporting. [24:08] There is a need for an Organization that can accredit Fertility Clinics. [27:33] Does the Government have any involvement in regulating Fertility Clinics? [32:21] We need advocates to make the necessary changes in the Fertility area. [34:07] Jan addresses the layers of complexity in explaining to your child that they are not biologically yours due to a medical malpraxis.     Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Jan Marin   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    41 min
  6. Episode 080: Building Resilience: Embracing Life After a Traumatic Accident with Kevin Rempel and Dana Parsons

    2024-08-30

    Episode 080: Building Resilience: Embracing Life After a Traumatic Accident with Kevin Rempel and Dana Parsons

    Brenda Agnew, your host, welcomes two incredible guests: Kevin Rempel and Dana Parsons. Kevin is a Canadian Paralympian, Hero Mindset Speaker, Workshop & Team Building Facilitator. Kevin has surmounted incredible life challenges to reach the Olympic podium and now brings his powerful message of hope and resilience to audiences through his speaking and writing. He is a 2013 World Champion and 2014 Sochi Paralympic bronze medalist in sled hockey with an incredible story of overcoming tremendous adversity. Dana Parsons is the owner and CEO of Wright Rehab where Kevin is about to begin his new program designed to help people who’ve faced traumatic accidents find their way to a new, fulfilling life.   Key Takeaways: [2:54] Dana shares how she met Kevin and the project they share today. [6:14] Kevin talks about his motivation to help others overcome traumatic experiences. [10:01] Brenda, Kevin, and Dana discuss the power of sharing our experiences with those who go through similar situations. [12:14] Kevin talks about the mental health struggle when overcoming a traumatic accident. [16:47] How does Kevin meet people where they are at? [18:06] Kevin shares the importance of knowing what you must let go to improve. [20:12] Brenda talks about transitions and embracing that life will not be the same. [25:30] Finding opportunity in struggles is the key to growing and learning. [30:04] Kevin shares one of his most significant life lessons. [31:40] Dana clarifies who can benefit from Kevin’s program and explains what the program is about. [34:47] Kevin’s program can be covered through insurance. [35:25] Kevin talks to those interested in one-on-one coaching with him.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Kevin Rempel and Dana Parsons.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    43 min
  7. Episode 079: Life Coaching: Ensuring Quality of Life with Nicole Galeotalanza

    2024-08-02

    Episode 079: Life Coaching: Ensuring Quality of Life with Nicole Galeotalanza

    Brenda Agnew and Tiffany Lawand-Fraser, your hosts, welcome Nicole Galeotalanza, Case Manager with TriStar Health Management. She has been working with families and supporting individuals with traumatic injuries since 2002 and started her case management practice in 2007. Nicole’s academic and professional journey is a true testament to her commitment, passion, and dedication to supporting others.   Key Takeaways: [2:07] Nicole talks about her current role and her connection with Glucksteing Lawyers. [3:57] How did Nicole begin her work as a case manager? [6:26] What is life care planning? [11:25] You only have one chance to get the life care plan you need. [12:50] A life care plan must include what is relevant for the person involved. [13:25} How did Nicole realize she wanted to become a life coach? [15:35] Nicole explains the difference between a therapist and a life coach. [18:30] Nicole speaks of her work as a life coach. [20:35] A life coach accompanies clients from day 1 of their recovery. [23:05] Identifying the client’s goals is not always easy. [26:34] Does Nicole help the clients define their goals and how they will look in the future? [33:42] Nicole explains why her passion is working with children. [35:30] Life coaching can support different stages of development and life. [38:55] How is life coaching funded? [46:35] A mindset shift is needed to integrate the necessary support of a life coach into rehabilitation from personal injury. [48:26] How can someone find the right life coach for them? [55:20]  As a coach, you try to create more happiness in the world around you.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Nicole Galeotalanza Visit ActionforHapiness.org   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    57 min
  8. Episode 078: Media Depictions of Trauma and PTSD with Ally Pankiw

    2024-07-26

    Episode 078: Media Depictions of Trauma and PTSD with Ally Pankiw

    Vanshika Dhawan, today’s host, welcomes filmmaker Ally Pankiw. Ally made her TV directing debut with Netflix's “Feel Good,” which she also produced. She was also a writer on the “Schitt's Creek” and directed the "Joan Is Awful” episode of Netflix's Black Mirror. Ally recently released her first feature film, “I Used to Be Funny," which she wrote and directed. Ally and Vanshika share an interesting conversation about her career and her latest film, which portrays the reality of overcoming trauma and PTSD.   Key Takeaways: [1:41] Ali talks about her film, “I Used to Be Funny.” [3:54] Ally explains how she chose the main character’s career as a stand-up comedian. [6:37] Vanshika speaks about the difficult job of quantifying the damage done to the victims of sexual assault trauma. [9:01] Achieving justice doesn’t close a victim’s healing journey. [12:53] The systems in place allow abuse to happen. [17:08] Ally describes how the main character appears passive as a trauma response, finding it difficult to take action in her own life. [18:26] The film intends to validate victims of sexual assault in a way that the law can’t. [20:17] Ally shares her experience with the leading actress’ impersonation of the main character. [26:28] This Canadian film talks about what happens to our people every day. [28:10] Humor can also be a way to survive together.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Ally Pankiw   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

    32 min
See All (84)

Trailer

Ratings & Reviews

5
out of 5
14 Ratings

About

Butter Torts: A Truly Canadian Legal Podcast is a unique podcast that connects listeners to stories of personal injury, recovery and life in the aftermath of an injury. Hosted by our informative and entertaining lawyers, this podcast will take you on a journey exploring everything from legal matters to the human experience of pain and resilience.

Information

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes and get the latest updates.
Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada