eBay for Business eBay

Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
  
Welcome to eBay for Business!
This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating. 
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
 
00:01 - Intro
05:33 - Three Customer Service Best Practices
14:43 - Q&A and Outro

 
New links for Ep 296
David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading
Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads
 
 
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line 
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast

Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
  
Welcome to eBay for Business!
This week, Renee Morin, eBay’s Chief Sustainability Officer, joins us to talk all things Recommerce and the 2024 Recommerce Report. Griff and Kayomi answer your questions about finding an item’s SKU when an offer is received and how to list Specialty Services items correctly.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
 
00:01 - Intro
04:12 - The 2024 eBay Recommerce Report: The Era of Reuse
18:19 - Q&A and Outro

 
New links for Ep 295
Summer Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-summer-seller-check-in/
The eBay 2024 Recommerce Report - https://www.ebayinc.com/recommerce-report/
The eBay Specialty Services Category - https://www.ebay.com/sch/316/i.html?_from=R40&_nkw=specialty+services&_dmd=2&rt=nc
 
 
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line 
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast

Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
  
Welcome to eBay for Business!
This week, we re-start our Seller Spotlight series with eBay seller and 2023 Up & Running Grantee Daniel Trujillo. Daniel talks about getting his start in business with a high school teacher who mentored his first steps towards entrepreneurship. And This week’s answered questions include two about eBay International Shipping and the eBay Standard Envelope and selling to international buyers who use Freight Forwarders.  
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
 
00:01 - Intro
02:58 - The Road To Entrepreneurship Started with One Book
19:29 - Q&A and Outro

 
New links for Ep 294
Daniel’s eBay Store - https://www.ebay.com/str/thehoarderstore
eBay Shipping Preferences - https://www.ebay.com/ship/prf
eBay International Shipping Explained - https://www.ebay.com/sellercenter/shipping/ebay-international-shipping
 
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line 
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast

Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
  
Welcome to eBay for Business!
This week, eBay Product Lead for the Seller Experience team joins us to outline all of the recent updates for promotions in Seller Hub. Kayomi and Griff answer questions about shipping supplies and store level and visibility with  Promoted Listings.  
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
 
00:01 - Intro
03:56 - New Promotions Updates for Coupons, Sales Events, and More
21:18 - Q&A and Outro

 
New links for Ep 293
Product Research Now On Mobile - https://community.ebay.com/t5/Announcements/Product-Research-formerly-Terapeak-is-now-on-mobile/ba-p/34440521
Promotions Dashboard in Seller Hub - https://www.ebay.com/sh/mkt/promotionmanager/dashboard
Store Subscription & Benefits - https://www.ebay.com/sellercenter/payments-and-fees/subscriptions-and-fees
Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings
 
 
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line 
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast

Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
  
Welcome to eBay for Business!
This week, eBay Seller Advocate and podcast correspondent Chuck Van Pelt returns with his best practices that any new or experienced seller should consider for their business. Also this week; how do you handle buyer requests post sale to delay payment? Griff and Kayomi read some of the responses to this question. 
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
 
00:01 - Intro
03:46 - Best Practices for New (& Experienced) Sellers
23:43 - Q&A and Outro

 
New links for Ep 292
Up and Running Grant Application - https://helloalice.com/grants/ebay/
Chuck Van Pelt’s eBay Store - https://www.ebay.com/str/chuckmac
Preferences for items awaiting payment (Unpaid Item Assistant) - https://www.ebay.com/Cancel/Preference/UnpaidPurchase
eBay For Business Podcast Facebook Group - https://www.facebook.com/groups/eBayForBusinessPodcast
 
 
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line 
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast

Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
  
Welcome to eBay for Business!
This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week’s question is: What to do if you send sold items to the wrong buyers.    
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
 
00:01 - Intro
03:31 - The 2024 Up & Running Grant Program is Here!
15:36 - Q&A and Outro

 
New links for Ep 291
Up and Running Grant Program - https://helloalice.com/grants/ebay/
Stanley’s Store (Kracked Screens) - https://www.ebay.com/str/krackedscreens
 
 
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line 
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast