FERMAT Fridays Fermat Commerce

In this episode of FERMÀT FRIDAY, we welcome our first customer guest to the podcast. Erin Silvia, Director of Marketing at Caddis, joins us to discuss her journey and how Caddis has been using FERMÀT to revolutionize their customer acquisition strategy.
Takeaways:
Caddis's Unique Approach: Caddis started as a reading glasses company with a mission to reframe aging and has now expanded to a full optical retailer.
Challenges in Customer Acquisition: The market has become more saturated, making it harder and more competitive to acquire customers efficiently.
The importance of adapting to constant changes in the market and customer behavior.
Leveraging FERMÀT: FERMÀT provides a flexible, conversion rate optimization tool that allows Caddis to test and iterate quickly.
Fermat experiences have become a proving ground for Caddis, helping them optimize both site experiences and product merchandising.
FERMÀT's modular design system simplifies the creation of cohesive and high-performing landing pages.
Exploring New Channels: The conversation touches on the diversification of acquisition channels beyond Meta and Google.
The potential of new and traditional channels like direct mail and how FERMÀT can fit into these strategies.
Chapters:
00:00 Introduction and Background05:37 Erin's Journey with Caddis10:15 Challenges in Customer Acquisition15:45 Using FERMÀT to Optimize Conversion22:30 The Power of Testing and Iteration30:20 Leveraging FERMÀT for Better Customer Experience38:10 Exploring New Acquisition Channels45:00 Final Thoughts and Future Excitement

Sarah's Twitter - https://twitter.com/sarah_herm
Summary
In this conversation, Alex and Sarah discuss the importance of branding in performance marketing. They debunk the myth that performative experiences can't look good and highlight the impact of custom branding on conversion rates.
They showcase examples from brands like Dose, FarmHouse Fresh, and Caddis to demonstrate how Fermat allows for seamless integration of brand identity into the customer experience. Sarah emphasizes the collaborative process between Fermat and brands to ensure the best performance while maintaining brand voice and identity.
Takeaways
Branding does not have a negative impact on performance marketing; custom branding can be seamlessly integrated into high-performing experiences.Fermat allows for the creation of beautiful and on-brand customer experiences through its custom branding feature.Simplicity and organization are key to creating visually appealing and high-converting experiences.Collaboration between Fermat and brands is crucial to ensure the best performance while maintaining brand identity.Chapters
00:00 Introduction and Congratulating Sarah on Promotion00:31 Debunking the Myth: Performative Experiences Can Look Good06:21 Seamless Integration: Custom Branding in Performance Marketing13:55 The Power of Simplicity and Organization in Customer Experiences

Summary
In this conversation, Alex and Shreyas discuss the perception of FERMÀT as a landing page builder and how it differs from traditional landing page builders. They highlight the importance of coherence, velocity, and surface area in the FERMÀT platform.
They break down how coherence, velocity, and surface create the best possible ad funnels in DTC. Going into detail on each piece and why they are all core to what FERMÀT is building.
Takeaways
FERMÀT is often perceived as a landing page builder, but it offers much more in terms of coherence, velocity, and surface area.Coherence ensures a consistent experience from click to conversion, while velocity allows for quick creation and iteration of experiences.Surface area refers to the range of customizable elements within the platform, enabling brands to experiment and personalize their campaigns.Experimentation and personalization are key to driving better results for brands, and Forma is investing in tools to make experimentation easier at scale.The focus on email and SMS channels opens up new opportunities for personalization and tailored experiences.Sound Bites
"The real power of Format... is a philosophy question of how do you believe you should be iterating on your post-click experience?""I can create a hundred of these in a morning. I don't have to be as opinionated because how fast, how quick, and how risky this is isn't the same.""Experimentation surface area... I can play with more pieces of the funnel with Forma than I can with just operating on my site."
Chapters
00:00 Introduction and Background05:37 The Power of Coherence and Velocity09:56 Exploring Surface Area and Experimentation28:03 Exciting Developments in Product Strategy

Summary
In this conversation, Alex and Josh discuss experimentation and FERMAT landing pages. They explore the different types of landing pages, including video landers and advertorials, and discuss their effectiveness for different industries.
They also delve into the importance of content, layout, and tactics in driving performance. Joshua shares surprising insights from experimentation, such as consumer shopping habits influenced by Amazon and Walmart. They also touch on the future of experimentation and the potential gains to be had at different stages of the funnel.
Takeaways
Video landers and advertorials are popular types of Fermat landing pages.The success of video landers depends on the quality of the video creative and its alignment with the ad creative.Advertorials work well for supplement brands and can be themed around specific content categories.Content is king and the most important factor in driving performance.Layout and tactics, such as social proof, can also impact performance.Consumer shopping habits are often influenced by Amazon and Walmart.The biggest gains in experimentation can be found at different stages of the funnel, depending on the brand's goals.Sound Bites
"Content is always king.""You can take a great product and great creative and take it from a store that performs okay to something that performs amazingly.""Video shops work best when the ad creative is the same as the shop creative."
Chapters
00:00 Introduction and Overview09:39 Advertorials: Long-Form Content for Shopping Experiences13:44 Hybrid Shops: Combining Video and Advertorial Experiences29:46 Conclusion and Future of Experimentation

Summary
In this conversation, Alex and Rabah discuss the concept of hub and spoke and how it applies to acquisition and retention strategies. They explain how the traditional funnel model is becoming outdated and why a hub and spoke model is more effective in today's consumer landscape. They also discuss the importance of experimentation and the ability to customize the customer journey based on different personas. The conversation highlights the benefits of using Fermat's platform to create personalized landing pages and optimize the click-to-conversion process.
Takeaways
The traditional funnel model of acquisition and retention is becoming outdated in today's consumer landscape.A hub and spoke model, where the hub represents conversion and the spokes represent different acquisition paths, is a more effective framework.Personalized landing pages and customized customer journeys based on different personas can lead to better conversion rates.Experimentation is key to finding what works and optimizing the click-to-conversion process.Fermat's platform allows for easy creation of personalized landing pages and optimization of the customer journey.Chapters
00:00 Introduction and Overview08:41 The Importance of Experimentation in Acquisition and Retention15:14 Customizing the Customer Journey with Personalized Landing Pages28:10 Building a Cohesive Feedback Loop with Data and Learnings