Hops on Fraud Pod Jordan Whitney

In today's episode we sit down with former private investigator gone fraud manager Chad Evans, to discuss his personal journey from merchant to vendor and the knowledge gained along the way. We dive deep into an IPA and the world of solutions consulting and sales to discuss our views on selling to fraud managers from both the perspective of a merchant and a vendor based on the experience of sitting in both chairs. What works best when speaking directly to those who are in charge of protecting revenue and preventing chargebacks? What doesn't? How can sales executives bridge the gap between annoyance and professional persistence? How can a fraud manager best utilize a vendor's solutions consultants during the sales cycle? Grab a beer and enjoy as we find out!

Direct from MRC in Las Vegas with some cold Hazy IPAs, I am pleased to bring you a sit down with Jeff Hallenbeck as we discuss his background and experiences as a Program and Product Manager overseeing Risk and Payments for both Nordstrom and Microsoft before transitioning to the vendor side of the fraud prevention industry. There is a lot of talk about 3DS in this episode as it relates to Fraud Prevention (is it bad? is it inevitable? how can we take advantage?) and why it is becoming more and more of a focus for the American merchant processing online transactions, as well as how to best utilize its benefits when optimizing payments. We also discuss some of the best ways to grow and take away industry knowledge from conferences like MRC as well as how Jeff's background has shaped his vision of risk and payments going in to the future. Thank you so much for listening and please subscribe on your favorite podcasting platform if you'd like to hear future episodes with more great subject matter experts just like Jeff!

I am very excited to pick a beer and pick the brains of some of the most influential thought leaders in the Fraud Prevention and payments space with all of you. Please subscribe to be up to date on the latest guest and episode announcements. I hope you Enjoy the Teaser!