7 episodes

Apps have made ride-sharing, room-renting and ordering a meal easier than ever. The technology relies on a burgeoning workforce to support what's become known as the gig economy.

But what does it mean when your boss is an app?

Join host Sara Mojtehedzadeh as she follows a group of food couriers who are challenging the powerful business model -- in a fight that could redefine the future of work.

Hustled Toronto Star, the Atkinson Foundation, & Antica Productions

    • Business
    • 4.3 • 126 Ratings

Apps have made ride-sharing, room-renting and ordering a meal easier than ever. The technology relies on a burgeoning workforce to support what's become known as the gig economy.

But what does it mean when your boss is an app?

Join host Sara Mojtehedzadeh as she follows a group of food couriers who are challenging the powerful business model -- in a fight that could redefine the future of work.

    1. David vs Goliath

    1. David vs Goliath

    A group of scrappy food couriers has just won a major legal battle against a multinational app company. It’s part of an ambitious effort to challenge the gig economy, and become one of the first groups of app workers on the continent to join a union. In this episode, we go back to the start of the campaign and meet the characters behind it. 

    • 30 min
    2. Delivery Hero

    2. Delivery Hero

    Sara gets a job as a foodora courier to find out what life is like when your boss is an app. On the job she uncovers some unexpected challenges and risks. In this episode, we meet several - much more experienced - couriers who explain the many reasons why they need more protection on the road.

    • 31 min
    3. Oshidashi

    3. Oshidashi

    Technology is at the heart of the battle between foodora and its workforce. The app company says it’s simply a platform that connects customers with couriers - not an employer. In this episode, we explore the tension that lies just beneath the seductive veneer of convenience and efficiency created by apps.

    • 29 min
    4. Pandemic

    4. Pandemic

    As COVID-19 grips the city, foodora couriers find themselves working in even riskier conditions. While they receive praise from the public that's gained new appreciation for the food delivered to their doors, their lack of job protections stand in stark contrast to their essential designation.

    • 30 min
    5. Groundhog Day

    5. Groundhog Day

    An abrupt announcement from Foodora amid a global pandemic rattles couriers and raises questions about the company’s past. When a new player enters the scene, couriers wonder about the future of their jobs - and what they've fought for.

    • 26 min
    6. Golden State

    6. Golden State

    With a win under their belt, Foodora couriers in Toronto want to create a gold standard for gig work. In this final episode, we take a trip to California, the birthplace of the gig economy, to explore what the future could look like closer to home.

    • 27 min

Customer Reviews

4.3 out of 5
126 Ratings

126 Ratings

tessaaaaas ,

I’ll never use these apps again.

I knew these apps were a bit exploitative, but I had no idea how evil they were towards workers.

I was already a fan of Sara Mojtehedzadeh’s work from her Fiera Foods exposé a few years ago. This podcast didn’t disappoint! She is great at highlighting the barriers and struggles that workers face in a compassionate and humanizing way. She also has a great radio voice!

zacgra ,

Hi

It’s amazing and I love everything about it👍

Careahn ,

Insightful

Such insightful journalism. Great work and amazing production quality 👌🏻.

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