Reinventing Professionals Ari Kaplan

I spoke with Todd Miller, the CEO of TRĒ, an AI-powered customer relationship management platform. We discussed what lawyers should know about CRM, how TRĒ differs from traditional CRM, and how CRM is evolving.

During the 2024 Association of Legal Administrators (ALA) Annual Conference, I had the privilege of speaking to the following leaders for this #ALA2024 #Mixtape:⭐ Jonathon Fishman, CEO, LeanLaw - Legal Billing Software⭐ Debbie Foster, CEO, Affinity Consulting Group⭐ Laura Leopard, Founder and General Manager, Leopard Solutions⭐ Patricia Ann Nagy, Chief Strategy Officer, Proxy PR⭐ Alaa Pasha, CEO, Maptician⭐ Jeroen Plink, Co-Founder, LegalTechnology Hub⭐ Jennifer Sherman, Chief Product & Experience Officer, CARET⭐ Eric Thurston, CEO, SurePoint Technologies⭐ Andre Wouansi, CEO, Accurate Legal Billing

In this 24th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the British Legal Technology Forum, deploying copilot, and consolidating legal technology.

I spoke with Nicki Kastellorizios-Lee, an IT Communications Manager at Perkins Coie in Chicago. We discussed best practices for approaching digital transformation in law firms, the technology messaging challenges and ethical considerations for attracting the attention of modern legal professionals, and how IT leaders can empower the communications strategy of their teams.

I spoke with Dr. Collin Starkweather, the Chief Data Scientist at Luminos.AI, a spinoff of Luminos.Law, where he was formerly Director of Data Science, and Dr. Izzy Nelken, a financial mathematician and the founder of Super Computer Consulting, which develops tools for securities pricing and valuation. We discussed how lawyers can determine whether their expert witnesses are using best practices and secure protocols with generative AI, guardrails law firms should implement, and how generative AI will affect expert services. Learn more about their work here and here.

I spoke with Dru Armstrong, the CEO of AffiniPay, a leader in payments and software for legal and other professionals. We discussed the intersection of fintech and legal tech, how generative AI can support legal payments, best practices for incorporating different tools into a holistic platform while maintaining customer satisfaction, and how the legal payments sector is evolving.