46 min
TiHS Episode 43: Sampada Kukade – what can digital transformation look like if you have support Technology in Human Services
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- Government
Welcome to Episode 43 of the technology and human services podcast. In this episode, I’m speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation.
However, what you’ll find in this conversation, and what I find infinitely useful is that even organizations who are large and growing such as Skills for Change still need support in their digital transformation. And as part of their support, Skills for Change joined a pilot project called Charity Growth Academy run by CanadaHelps, which has been providing organizations, nonprofits, specifically, and charities with support around their digital transformation.
So I wanted to talk to her about what that looked like how it was useful for Skills for Change, and what the impact has been, and how it’s something that could scale beyond the small group of pilot organizations? Because the reality is, we all know that this is something that all organizations need. Whether you’re in a big, small, growing new, older, legacy organizations, digital transformation is a challenge.
And so one of the things we talked about was how do you shift internally to build this kind of a long term vision and infrastructure for digital transformation? What’s the impact been of getting this kind of support from outside in doing that, and baking that into the organization? What does that look like? And what has the Academy and what have these kinds of supports meant. What can Skills for Change do now that they might not have been able to do on their own?
And then ultimately, what advice she has to share not just with the sector, but with the sector’s major funders around how they can support organizations who are at very different stages of the digital transformation journey. I think this is a really important and interesting conversation, and I hope you find it quite useful in your work.
Some of the questions we discussed:
* What is the Charity Growth Academy and how did Skills for Change get involved?
* You’re one of the pilot project organizations for the Academy? What has the process been like? For example, the site indicates that they’re building an assessment that will lead to an action plan, then ongoing support.
* How has being part of the pilot project impacted your digital transformation journey?
* We know that digital transformation is not a “one and done” exercise. It also requires internal change management, new ways of doing and looking at things, and additional human resources. How have you shifted internally to build a long-term vision and infrastructure for your digital transformation journey?
* What has the Academy provided you with that you might not have gotten on your own?
* What advice and learning would you share with other Immigrant and Refugee-serving organizations who are are different stages of their digital transformation journey?What advice would you give to funders?
Machine-Generated Transcript
Welcome to Episode 43 of the technology and human services podcast. In this episode, I’m speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation.
However, what you’ll find in this conversation, and what I find infinitely useful is that even organizations who are large and growing such as Skills for Change still need support in their digital transformation. And as part of their support, Skills for Change joined a pilot project called Charity Growth Academy run by CanadaHelps, which has been providing organizations, nonprofits, specifically, and charities with support around their digital transformation.
So I wanted to talk to her about what that looked like how it was useful for Skills for Change, and what the impact has been, and how it’s something that could scale beyond the small group of pilot organizations? Because the reality is, we all know that this is something that all organizations need. Whether you’re in a big, small, growing new, older, legacy organizations, digital transformation is a challenge.
And so one of the things we talked about was how do you shift internally to build this kind of a long term vision and infrastructure for digital transformation? What’s the impact been of getting this kind of support from outside in doing that, and baking that into the organization? What does that look like? And what has the Academy and what have these kinds of supports meant. What can Skills for Change do now that they might not have been able to do on their own?
And then ultimately, what advice she has to share not just with the sector, but with the sector’s major funders around how they can support organizations who are at very different stages of the digital transformation journey. I think this is a really important and interesting conversation, and I hope you find it quite useful in your work.
Some of the questions we discussed:
* What is the Charity Growth Academy and how did Skills for Change get involved?
* You’re one of the pilot project organizations for the Academy? What has the process been like? For example, the site indicates that they’re building an assessment that will lead to an action plan, then ongoing support.
* How has being part of the pilot project impacted your digital transformation journey?
* We know that digital transformation is not a “one and done” exercise. It also requires internal change management, new ways of doing and looking at things, and additional human resources. How have you shifted internally to build a long-term vision and infrastructure for your digital transformation journey?
* What has the Academy provided you with that you might not have gotten on your own?
* What advice and learning would you share with other Immigrant and Refugee-serving organizations who are are different stages of their digital transformation journey?What advice would you give to funders?
Machine-Generated Transcript
46 min