Will Zoom Become a Customer Experience Tactic‪?‬ People-First Culture Podcast with Michel Falcon

In this episode, I welcome Troy (@troy), the co-founder of Juice Marketing (NYC) and we chat about:- If Zoom meetings will become more popular than face-to-face interactions with customers.- How to identify what type of interaction each customer wants.- How he has been managing his B2B customer experience.- What is the best restaurant in NYC?Follow Troy on Instagram: https://www.instagram.com/troy/Michel's Linkedin: https://www.linkedin.com/in/michelfalcon/Interested in having me as a keynote...