Good Morning BSS World Wiktor Doktór

In the 100 episode of Good Morning BSS World podcast my special guest is Peter Ryan, the President of Ryan Strategic Advisory, with whom I discuss the upcoming CX Outsourcers 2024 event.

The CX Outsourcers is a unique event focused on CX best practices, trends, challenges and industry news. It will be already 5th edition of this mastermind class and every year the event groups industry professionals from all over the world.

Peter Ryan together with Traci Freeman and Mark Angus have created a great event and in this episode you can get all details of 2024 edition of CX Outsourcers, which is organized in Atlanta (US).

Grab some coffee and enjoy listening.  

Key points of our talk:
CX Outsourcers 2024 in Atlanta is the 5th edition of the event, focusing on the latest trends and insights in the CX and outsourcing industry, with a diverse international representation including countries like Egypt, France, Ireland, Jamaica, and the emerging nearshore destination of Georgia.The event is not just about knowledge exchange but also about networking, with a history of fostering partnerships, acquisitions, and even personal friendships among attendees, and includes additional activities such as historical tours of Atlanta and social gatherings.Peter Ryan from Ryan Advisory will present highlights from the annual Front Office CX Omnibus survey, sharing data and insights on what enterprise CX decision makers are seeking from outsourcing partners in 2024.  Useful links:
CX Outsourcers web page - https://cxoutsourcers.com/
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/ Ryan Strategic Advisory - https://ryanadvisory.com/
Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/utU2RAnyWn7/chat  

****************************  

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor 
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

****************************  

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński a...

This episode is recorded in partnership with IT Ukraine Association.

In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global presence, target industries, and company culture.

We also delve into the role of artificial intelligence in ELEKS' global reach and Europe's potential in generative AI, concluding with sustainability in AI applications.  

Key points of the interview:
The Ukrainian IT industry continues to thrive with a growing number of skilled IT specialists and significant contribution to the country's GDP, despite economic turbulence and the ongoing war.ELEKS, a company with Ukrainian origins, has expanded globally with 20 offices across the world, providing software development, consulting services, and has a strong focus on AI, sustainability, and supporting women in tech.Generative AI is a hot topic in the tech industry, with significant investments being made to harness its potential, and Europe aims to become a competitive hub for AI innovation alongside other global powers like the US and China.  Useful links:
Olha Afanasyeva on Linkedin - https://www.linkedin.com/in/oafanasyeva/
ELEKS web page - https://eleks.com/
ELEKS on Linkedin - https://www.linkedin.com/company/eleks/
IT Ukraine Association - https://itukraine.org.ua/en/home/
Digital Tiger: the Power of Ukrainian IT—2023 - https://itukraine.org.ua/en/digital-tiger-the-power-of-ukrainian-it-2023/
Securing Canada’s AI advantage - https://www.pm.gc.ca/en/news/news-releases/2024/04/07/securing-canadas-ai
Discuss this episode with AI - https://gmbw.onpodcastai.com/episodes/p2KzPlfmUgw/chat    

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

****************************

This Podcast is supported by Patrons:
Marzena Sawicka a href="https://www.linkedin.com/in/marzena-sawicka-a9644a23/" target="_blank" rel="noreferrer...

In this episode, together with experts from CPL jobs - Claudia Ciocca, Katarzyna Piotrowska, Kristyna Matasova and Victoria Georgieva we discuss the 2024 CEE salary guide as well as we analyze the IT market in Central Europe.

The salary guide prepared by CPL is a significant source of information focused on salaries and job markets in Poland, Czechia, Slovakia, Bulgaria and Hungary.

The subjects which we also cover in the discussion are:
· The impact of AI on the labor market,
· in-demand skills,
· labor laws,
· generational diversity

Key points from the podcast:
The 2024 CPL salary guide indicates that IT professionals in Poland may now be earning more than their Czech counterparts, marking a shift from the previous year where Czech IT salaries were the highest in the Central European market.AI is having a significant impact on the labor market across Central Europe, with a noted increase in demand for roles in cybersecurity, blockchain engineering, and software development, as well as a push for upskilling and reskilling workers affected by AI-related job displacement.Candidates across Central Europe prioritize flexibility, competitive remuneration, and job stability, with an emerging trend of younger generations setting clear expectations and experienced 'silver generation' professionals also remaining a significant part of the workforce. Useful links:
Claudia Ciocca – CEE Director, Cpl - https://www.linkedin.com/in/claudiaciocca/
Katarzyna Piotrowska – Country Manager, Cpl Poland - https://www.linkedin.com/in/katarzyna-piotrowska-1a80548/
Kristyna Matasova – Country Manager - Cpl Czech Rep. & Cpl Slovakia - https://www.linkedin.com/in/kristynamatasova/
Victoria Georgieva - Senior Recruitment Consultant & Business Development, Cpl Bulgaria - https://www.linkedin.com/in/victoriageorgieva/
CEE Salary Guide 2024 - https://landing.cpl.com/CEE-Salary-Guide-2024/report.html

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka a href="https://www.linkedin.com/in/marzena-sawicka-a9644a23/" target="_blank"...

In this episode, I am inviting you to listen to the talk to Piotr Chojnacki where we delve into the topic of invoicing in Poland, discussing finance changes, e-invoicing scope, penalties, and implementation.

We explore the effects on payment processes, tax reporting, and the importance of hybrid solutions in invoice issuance.

We also discuss system analysis, the implementation process, and Piotr's new LinkedIn bulletin - Tax Radar.

Key points of our talk:
Poland is transitioning to mandatory e-invoicing (known locally as KSeF) for B2B transactions, with an implementation deadline of July 2024, after which penalties for non-compliance will be enforced starting January 2025.Businesses must prepare for the change by analyzing current processes, identifying gaps, choosing between manual or automated invoicing solutions, and ensuring proper documentation of the new procedures.The e-invoicing system will impact several areas including sales invoicing, incoming invoice processing, payment procedures for invoices, and tax reporting, requiring companies to adapt their processes accordingly. Links worth clicking:
Piotr Chojnacki on Linkedin - https://www.linkedin.com/in/piotr-chojnacki-b4240986/
Tax Radar Linkedin bulletin - https://www.linkedin.com/newsletters/7148009436358361088/
Talk about this episode with Artificial Intelligence - https://gmbw.onpodcastai.com/episodes/iCvpKSFV5RL

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin a href="https://www.linkedin.com/in/gludwin/" target="_blank" rel="noreferrer...

In 96th episode of Good Morning BSS World my guest is Sergii Prynov with whom we delve into the current status of the IT industry in Ukraine, discussing various projects, initiatives, and cybersecurity issues. This episode is cocreated in partnership with IT Ukraine Association.

We provide an overview of the dynamic IT market, the growth of IT and history of SEETON company, and their expansion into Azerbaijan.

We also discuss SEETON's services and locations, and Prynov's dedication to customer and partner connections.

Links:
SEETON web page - https://www.seeton.pro/
SEETON on Linkedin - https://www.linkedin.com/company/seeton/
SEETON on Facebook - https://www.facebook.com/SeetonGroup
SEETON on YouTube - https://www.youtube.com/@SeetonGroup
Sergii Prynov on Linkedin – https://www.linkedin.com/in/prynov/


****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:

Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - a...

Welcome to the 95th episode of the Good Morning BSS World podcast, where we bring you insightful conversations with industry leaders and experts from around the globe. In this exciting episode, our host, Wiktor Doktór, engages in a thought-provoking discussion with Liudmila Pidgorna, shedding light on the ever-evolving landscape of the IT industry in Ukraine.

Ukraine has gained significant prominence in the global IT arena over the years, and Integrity Vision stands as a testament to the country's growing prowess in the field. Wiktor and Liudmila begin their conversation by delving into the history and background of Integrity Vision, providing our listeners with a comprehensive understanding of the company's journey, values, and goals.

Integrity Vision, as Liudmila reveals, has been at the forefront of innovation, consistently providing cutting-edge services in the IT sector. The company's commitment to excellence and its ability to adapt to changing market dynamics have made them a trusted name in the industry.

As the conversation progresses, Wiktor and Liudmila delve into the specifics of Integrity Vision's client base and market focus. The IT industry is dynamic, and having a keen understanding of the clientele and target market is crucial for any company's success. Our discussion uncovers the diverse range of clients that Integrity Vision serves and the strategies they employ to cater to the unique needs and challenges of each client. Moreover, the conversation takes a deep dive into the market trends and demands that drive the company's strategic decisions.

In summary, the 95th episode of the Good Morning BSS World podcast brings you a stimulating discussion between Wiktor Doktór and Liudmila Pidgorna, showcasing the thriving IT industry in Ukraine and the exceptional journey of Integrity Vision. From their rich history to their vibrant workforce culture, and their diverse client base to their market focus, this episode explores the intricacies that make Integrity Vision a true leader in the field. Don't miss out on this enlightening conversation that takes you on a journey through the exciting world of Ukrainian IT.

Links:
Integrity Vision web page - https://integrity-vision.com/
Integrity Vision on Linkedin - https://www.linkedin.com/company/integrity-vision/
Integrity Viosion on X - https://twitter.com/integrityvision?s=11
Liudmila Pidgorna on Linkedin - https://www.linkedin.com/in/liudmila-pidgorna-005bb8114/
Talk about this episode with Artificial Intelligence - https://gmbw.onpodcastai.com/episodes/jclUW4jb0TI/chat

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - a...