Operations Mastery Axe Automation

In this episode of The Operations Mastery Podcast, host Nick Verity sits down with Holli Wertheimer, CEO of Corporate Coalition, a prominent nonprofit based in Chicago. With a background in management consulting and supply chain management, Holli brings a wealth of experience to her role, having previously worked with major firms like PwC. She shares her journey of transitioning from industrial manufacturing to the nonprofit sector, driven by a desire to make a meaningful impact following the devastation of Hurricane Harvey in her hometown of Houston. Holli discusses the mission of Corporate Coalition, which focuses on addressing historical racial and economic disparities in Chicago. Through innovative initiatives like fair chance hiring, equitable procurement practices, and strategic investments in under-resourced communities, Corporate Coalition aims to create tangible change and foster inclusive growth. Holli highlights success stories of corporations like J.P. Morgan and Discover, who have implemented transformative practices resulting in social impact and business success. She emphasizes the importance of collaboration, relationship-building, and leveraging collective action to drive positive change. As the conversation concludes, Holli encourages listeners to explore ways to contribute to social equity in their organizations and communities, underscoring the power of small actions to effect meaningful change.
Links And Resources:
Corporate Coalition of ChicagoHolli Wertheimer on LinkedIn
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In this episode of The Operations Mastery Podcast, host Nick Verity sits down with Tracy Wilson, the COO of CleanTurn, one of Ohio's leading commercial cleaning companies. Tracy shares insights into CleanTurn's core services, specializing in janitorial services for businesses across various industries. What sets CleanTurn apart is its commitment to providing second-chance employment, offering opportunities for individuals with backgrounds that may hinder their job prospects elsewhere. Tracy discusses the hiring process, emphasizing group interviews and supportive training programs aimed at empowering employees. She delves into the operational challenges of managing a large-scale cleaning operation, highlighting the importance of effective communication, robust scheduling systems, and a cohesive team structure. As CleanTurn's eyes expansion beyond Central Ohio, Tracy emphasizes the significance of building a strong foundation before scaling, stressing the importance of having the right people, processes, and communication in place. Through Tracy's insights, listeners gain valuable lessons on fostering inclusivity, driving operational excellence, and building businesses with a social impact.
Links And Resources:
CleanTurnTracy Wilson on LinkedIn
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In this episode of The Operations Mastery Podcast, Nick Verity interviews Kristine Bill, the COO of Playmaker, a major player in online publishing and sports media. Kristine shares insights into Playmaker's evolution from a startup focusing on Snapchat to a diversified sports media publishing company with a significant presence on various social platforms. She discusses the challenges of scaling operations, managing content creators, and navigating the complexities of monetization in a rapidly changing digital landscape. Kristine also reflects on her journey into operations management within the sports media industry and offers advice for those interested in pursuing similar career paths. They explore topics such as the impact of sports betting regulations on the industry, the importance of authenticity in athlete-driven content, and the future of podcasting in sports media. Tune in for a deep dive into the world of sports media operations and the strategies behind Playmaker's success.
Links And Resources:
PlaymakerKristine Bill on LinkedIn
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Welcome to The Operations Mastery Podcast! In this episode, Nick Verity sits down with Matthew J. Low, COO of Hoyle, Tanner, for an insightful discussion on navigating the world of civil engineering and operations management. Hoyle, Tanner boasts 50 years of experience in the field, with a portfolio spanning over 13,000 projects, primarily in transportation, infrastructure, water resources, and land development. Matthew shares the firm's journey, emphasizing operational effectiveness oversize and maximizing team utilization and efficiency to deliver value to clients. Through smart hiring practices and a commitment to continuous improvement, Hoyle, Tanner has seen significant profitability growth. The conversation delves into the challenges of project management and client relations, highlighting the critical role of effective communication and strategic client selection. Matthew also discusses the firm's proactive approach to embracing technology, particularly AI and data management, to meet evolving industry demands. Tune in for valuable insights and practical advice on navigating the complexities of operations management in civil engineering.
Links And Resources:
Hoyle, Tanner & Associates, Inc.Matthew Low on LinkedIn
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Cody Schneider is a serial entrepreneur and expert in AI-powered content marketing, who discussed his exact strategies for automatically turning audio or video into blogs, newsletters and social media posts. He emphasized that up to 80% of these workflows can be automated, including tasks such as keyword clustering, article structuring, and writing. Cody highlighted the role of AI in augmenting marketing teams and increasing productivity, and shared insights on his company's use of AI tools for content repurposing and customer support.

In the Operations Mastery Podcast episode, host Nick Verity welcomes Steve Garwood, COO of Trajus, a company specializing in cabinetry and multi-family interior design and renovation. Steve shares insights into Trajus' core services, emphasizing their focus on cabinetry for multi- and single-family projects. He discusses the company's remarkable growth, increasing cabinet production by 35% within a year and a half. Steve delves into the challenges faced upon joining Trajus, particularly inefficient delivery processes and prolonged lead times. Steve revolutionized the manufacturing process through strategic planning and transitioning to a flow operation, significantly enhancing productivity and customer satisfaction. He highlights the importance of people and processes, emphasizing respect for employees and the implementation of standardized procedures. Steve's hands-on approach, coupled with his extensive experience in turnaround management, offers valuable lessons in optimizing operations and driving sustainable growth.
Links And Resources:
TRAJUSSteve Garwood on LinkedIn
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