27 episodios

Welcome to "The Art and Science of Difficult Conversations," the podcast that takes you on a transformative journey through the world of interpersonal communication. Join us as we explore the delicate dance of dialogue, where we roleplay various scenarios, dissect how not to handle difficult conversations, and provide expert guidance on how to navigate them with finesse.

In each episode, we'll dive into real-life situations, from workplace conflicts to personal disputes, and showcase the pitfalls of miscommunication. We will demonstrate how not to approach these challenges, illustrating common mistakes we all make.

Learn with us as we uncover the strategies, techniques, and insights that empower you to approach difficult conversations with confidence and compassion. Tune in to "The Art and Science of Difficult Conversations" and transform your interactions for the better. Because when we communicate better, we live better.

The Art and Science of Difficult Conversations Chris Wong & Lucie Tesarova

    • Economía y empresa

Welcome to "The Art and Science of Difficult Conversations," the podcast that takes you on a transformative journey through the world of interpersonal communication. Join us as we explore the delicate dance of dialogue, where we roleplay various scenarios, dissect how not to handle difficult conversations, and provide expert guidance on how to navigate them with finesse.

In each episode, we'll dive into real-life situations, from workplace conflicts to personal disputes, and showcase the pitfalls of miscommunication. We will demonstrate how not to approach these challenges, illustrating common mistakes we all make.

Learn with us as we uncover the strategies, techniques, and insights that empower you to approach difficult conversations with confidence and compassion. Tune in to "The Art and Science of Difficult Conversations" and transform your interactions for the better. Because when we communicate better, we live better.

    26: Don't have difficult conversations unless you do this - Interview with Relationship Coach Tahi Matejko

    26: Don't have difficult conversations unless you do this - Interview with Relationship Coach Tahi Matejko

    In this episode of the Art and Science of Difficult Conversations, we have a special guest, a performance and relationship coach, Tahi Matejko.

    In this interview episode with Lucie Tesarova, Tahi is sharing not only lessons learned from growing up in a multicultural environment and how it aided in making the difficult conversations better in her family, but also tune in to this episode to find out how you can make your relationship conversations with your partner more effective and loving.

    Connect with Tahi:


    https://bit.ly/m/coachmetahi
    https://www.instagram.com/coachmetahi/
    https://www.facebook.com/coachmetahi
    Watch the free masterclass by Tahi here. 

    Connect with us here: 

    Email: tas.difficultconversations@gmail.com

    LinkedIn:  Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova

    🤝 If you have questions or want to share your experiences, feel free to reach out. We’re here to support your journey towards healthier connections.

    #Podcast #PersonalDevelopment #CommunicationSkills #Relationships #communication 

    • 57 min
    25: How to deal with a guilt-tripping friend

    25: How to deal with a guilt-tripping friend

    🎙️ Navigating Difficult Conversations: Setting Boundaries with Empathy 🎙️

    In our latest podcast episode, Lucie and Chris dove deep into a scenario many of us can relate to – setting boundaries with a friend who tends to guilt-trip. 🛑

    Boundaries are essential for maintaining healthy relationships, yet many struggle to assert them without feeling guilty or aggressive. Here's a quick recap of our role-play and the key takeaways:

    🔍 Scenario: Chris had to cancel plans with Lucie, a friend of 30 years, due to unforeseen family circumstances. Lucie felt hurt and expressed this in a confrontational manner.

    🙌 What Worked:


    Empathy and Validation: Acknowledging the other person's feelings can significantly reduce conflict.
    Alternative Solutions: Offering a different plan shows commitment to the relationship despite setbacks.
    Focusing on Personal Impact: Sharing how actions affect you personally helps maintain a respectful conversation.

    ❗ What to Avoid:


    Defensiveness: It often escalates the situation and prevents resolution.
    Assumptions: Assuming the other person’s intentions can lead to misunderstandings and hurt feelings.

    Setting boundaries doesn’t have to be confrontational – it can be a pathway to deeper understanding and respect.

    🔗 Resources: We've created a "Difficult Conversation Checklist" as a part of our "How to prepare effectively for difficult conversations webinar" to help you navigate these tough talks.  

    Remember, healthy relationships are built on mutual respect and clear communication. Let's strive to create more of these in our personal and professional lives.

    🤝 If you have questions or want to share your experiences, feel free to reach out. We’re here to support your journey towards healthier connections.

    #Podcast #PersonalDevelopment #CommunicationSkills #SettingBoundaries #EmpathyInAction #ProfessionalGrowth

    Connect with us here: 

    Email: tas.difficultconversations@gmail.com

    LinkedIn:  Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova

    • 29 min
    24: On Guilt-Tripping and How to Deal With It

    24: On Guilt-Tripping and How to Deal With It

    In this episode of the "Art and Science of Difficult Conversations" podcast, we tackle the challenging topic of setting boundaries around guilt-tripping. Lucie delves into identifying guilt-tripping behaviors, understanding the difference between healthy (constructive) and unhealthy (destructive) guilt, and exploring why guilt-tripping happens so that we can show empathy towards ourselves and others. Learn practical steps to recognize guilt-tripping phrases and behaviors, and discover how to set and communicate effective boundaries to improve your well-being and relationships.

    Key Points:


    Understanding Guilt Tripping: Learn to identify guilt-tripping behaviors in yourself and others and why self-awareness is essential.
    Healthy (Constructive) vs. Unhealthy (Destructive) Guilt: Distinguish between guilt that promotes positive change and guilt that leads to excessive self-blame and emotional manipulation.
    Recognizing Guilt Tripping: Examples of common guilt-tripping phrases and internal signals that indicate you might be experiencing or inflicting guilt tripping.
    Why Guilt Tripping Happens: Explore the underlying reasons for guilt tripping, including control, insecurity, and learned behaviors.
    Steps to Set Boundaries:

    Self-Awareness: Identify your values and the type of relationships you desire.
    Recognize Guilt Tripping: Notice guilt-tripping behaviors and your emotional responses.
    Empathy and Compassion: Practice empathy for yourself and others involved.
    Identify Boundaries: Determine what boundaries are necessary to maintain your well-being.
    Communicate Boundaries: Effectively communicate your boundaries with others.



    Questions? Comments? What did we do well? Where should we get better? Suggestions for our next roleplays? 

    Let us know! :)

    Connect with us here: 

    Email: tas.difficultconversations@gmail.com

    LinkedIn:  Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova

    • 27 min
    23: Talking about body image - Interview with Laura Conley

    23: Talking about body image - Interview with Laura Conley

    How do we have conversations about body image?

    Especially in a culture where a high premium is placed on how we look and how much we weigh, it’s hard to find confidence in our own bodies.

    Today, Lucie and Chris interview a special guest, Laura Conley who experienced her own journey to being comfortable, both in her own skin and with talking with others about it.

    Laura is a Certified Life + Weight Loss Coach. She helps mamas who have been painfully struggling with diet drama (+ who have tried EVERYTHING) to lovingly lose weight for the last time and free themselves from food forever. She is on a maniacal mission to do this so that her clients can pass down a beautiful legacy to their children around food and bodies, weigh what they want, and live the life they have always dreamed of without the weight and drama in the way. She does this by coaching her clients on how to balance their hunger hormones, rewire their brains, handle hard emotions, take daily accountability, and become their own bestie.

    Website: www.lauraconley.com

    IG: @‌lauraconleycoaching

    Podcast: https://www.lauraconley.com/podcast ‌

    DISCOUNT on the Yummy Mummy Experience: U

    se code BESTIE to get $500 off The Yummy Mummy Experience: 6 months of group coaching, coursework, and a private community guaranteeing you lose weight for the last time. The cohorts start in January, April, July, and September! ‌ ‌

    FREE OFFER: As a listener of the show, you get "The Create Your Perfect Weight Loss Plan, PLAN: Lose 10 pounds in 30 days" for FREE with this special link: https://portal.lauraconley.com/offers/2TeoQUtC?coupon_code=CHRISWONG

    Questions? Comments? What did we do well? Where should we get better? Suggestions for our next roleplays? 

    Let us know! :)

    Connect with us here: 

    Email: tas.difficultconversations@gmail.com

    LinkedIn:  Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova

    • 43 min
    22: How to Deal with Staff Member Pushing Back on Delegation (Roleplay)

    22: How to Deal with Staff Member Pushing Back on Delegation (Roleplay)

    Episode Overview: In this role-play episode, Lucie and Chris delve into a common workplace challenge: managing delegation effectively, especially when team members resist added responsibilities.

    They simulate a scenario where Lucie, the manager, tries to delegate tasks left by a departed colleague to Chris, who is hesitant to take on more work. Through their discussion, they explore different strategies for approaching such situations, emphasizing the importance of empathy, communication, and teamwork.

    Key Takeaways:


    Empathy is Crucial: Lucie's initial approach lacks empathy and understanding, leading to resistance from Chris. The conversation highlights the importance of managers showing empathy and validating team members' feelings and concerns.
    Clear Communication: Effective delegation involves clear and open communication, where expectations are set realistically and discussions about job responsibilities are held transparently.
    Team Collaboration: Instead of imposing tasks, inviting team members to co-create solutions can lead to more amicable and productive outcomes. This approach fosters a sense of shared responsibility and problem-solving.
    Adapting to Changes: The discussion underscores the need for flexibility in management, especially when unexpected changes occur, such as a team member leaving.

    Reflection Prompts for You:


    Think about a time you had to take on unexpected responsibilities. How did you feel, and how did your manager handle it?
    Reflect on your current approach to delegation. Are there aspects you could improve to foster better teamwork and less resistance?
    Consider how you can apply the principles of empathy and collaboration in your daily work interactions to enhance team dynamics.

    If you found this episode insightful, don’t forget to subscribe for more discussions on enhancing workplace dynamics. Your feedback is invaluable, so please leave us a review or share your thoughts and experiences related to today's topic.

    Questions? Comments? What did we do well? Where should we get better? Suggestions for our next roleplays? 

    Let us know! :)

    Connect with us here: 

    Email: tas.difficultconversations@gmail.com

    LinkedIn:  Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova

    • 18 min
    21: Strategy - What NOT to say, part 2

    21: Strategy - What NOT to say, part 2

    Even more things NOT to say in hard conversations

    In this strategy episode, Chris walks through 12 instinctual communication habits that almost all of us use without realizing it.

    And most of the time, it’s not a big deal – but in difficult conversations, it can really make a HUGE difference. Hint – some of them will surprise you:


    Ordering
    Warning
    Moralizing
    Advising
    Using Logic
    Criticizing
    Praising
    Labeling
    Analyzing
    Reassuring
    Questioning
    Avoiding

     Any on that list seems like it shouldn’t get in the way of communication? 

    Take a listen to today’s episode and hear why and how they actually get in the way of creating dialogue in high-stress conversations.

    Want to stay in the loop?  Did you know there’s a weekly newsletter that also shares specific strategies to walk through specific hard conversations?

    Get your copy here

    --

    Questions? Comments? What did we do well? Where should we get better? Suggestions for our next roleplays? 

    Let us know! :)

    Connect with us here:Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova

    • 12 min

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