11 Min.
Episode 7: Customer Aggression Job One
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Nichol, a Public Health master’s student and former fast-food employee, talks about specific types of workplace psychosocial hazards and certain customers we can all relate to.
Music by Scott Holmes (scottholmesmusic.com). In order of appearance: “Rainbow Street”, “Happy Whistle”, and “So Happy”. Check out http://freemusicarchive.org for your own projects.
Armed hold-ups and cash handling - A guide to protect people from armed hold ups. (1994). Retrieved January 9, 2019, from https://www.commerce.wa.gov.au/sites/default/files/atoms/files/violence-hold_ups.pdf
Violence and client aggression. (n.d.). Retrieved January 9, 2019, from https://www.worksafe.qld.gov.au/laws-and-compliance/workplace-health-and-safety-laws/specific-obligations/health-safety-contact-centres/violence-and-client-aggression
Nichol, a Public Health master’s student and former fast-food employee, talks about specific types of workplace psychosocial hazards and certain customers we can all relate to.
Music by Scott Holmes (scottholmesmusic.com). In order of appearance: “Rainbow Street”, “Happy Whistle”, and “So Happy”. Check out http://freemusicarchive.org for your own projects.
Armed hold-ups and cash handling - A guide to protect people from armed hold ups. (1994). Retrieved January 9, 2019, from https://www.commerce.wa.gov.au/sites/default/files/atoms/files/violence-hold_ups.pdf
Violence and client aggression. (n.d.). Retrieved January 9, 2019, from https://www.worksafe.qld.gov.au/laws-and-compliance/workplace-health-and-safety-laws/specific-obligations/health-safety-contact-centres/violence-and-client-aggression
11 Min.
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