42 min
#19 User Value v. Business Value, The Power of The Emotional Journey & Other Ramblings All About The Product
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- Technology
We covered...
1. User v. Business value
2. When companies need to raise investment so they can focus on growth, not profitability e.g. Mailchimp
3. User interviews - don’t outsource them
4. Henry's book, which Rob is finally going to read
5. Emotional journey - setting expectations
We covered...
1. User v. Business value
2. When companies need to raise investment so they can focus on growth, not profitability e.g. Mailchimp
3. User interviews - don’t outsource them
4. Henry's book, which Rob is finally going to read
5. Emotional journey - setting expectations
42 min