The Messy Hairstylist Kelsey Morris & Abby Warther

In this episode, hosts Kelsey Morris and Abby Warther dive into the art of creating exclusive VIP experiences in the salon world. They share a treasure trove of strategies to make every client feel like a VIP, from invitation-only services that ooze exclusivity to personalized thank-you notes that acknowledge client loyalty and inspire continued patronage.
Kelsey and Abby peel back the curtain on effective VIP lists, early-access booking, and innovative touches like personalized mailers with scannable QR codes that make clients feel they’ve struck gold. This chat isn’t just about appointments; it’s a deeper look at how simple acts of gratitude can transform client relationships and set your salon apart. Perfect for salon owners and stylists eager to elevate their client service game, this episode offers fresh insights into the power of nurturing connections beyond the salon chair.
Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10
Follow Abby on Instagram, Thread, and TikTok at @theabbywarther
Follow Kelsey on Instagram and Thread at @kelseymorris18

Join Kelsey Morris and Abby Warther as they debunk myths about what it really takes for hairstylists to be successful. In each episode, they tackle common misconceptions about pricing, client relationships, and the true art of hairstyling. From Abby’s  financial revelations to Kelsey’s insights on salon dynamics, they cover essential topics like hiring practices and the balance between hard work and passion for the craft.
Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10
Follow Abby on Instagram, Thread, and TikTok at @theabbywarther
Follow Kelsey on Instagram and Thread at @kelseymorris18

Dive into an honest chat with Kelsey Morris and Abby Warther on the subtle art of client conversations. We're tackling the touchy subject of client shaming, exploring the stigmas around box color and DIY hair jobs. This episode cuts through the old-school industry vibes to question if we're educating or just trying to keep clients loyal.
We'll break down the real deal between box color and salon services, giving you the lowdown on what's best for hair health, budget, and beauty goals. It's all about ditching the shame game and creating a space where clients feel empowered and stylists are seen as allies, not judges.
Join us as we wrap up with insights on building loyalty and positive client-stylist dynamics, especially through the lens of recent challenges. Get ready to shift your perspective and strengthen your professional relationships, one respectful conversation at a time.
Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10
Follow Abby on Instagram, Thread, and TikTok at @theabbywarther
Follow Kelsey on Instagram and Thread at @kelseymorris18

Embrace Your Inner CEO: Leadership at Every Level in Salon Business. Join Abby Warther and Kelsey Morris, as we dive into why adopting a CEO mindset is key for success, whether you’re a solo act, a commission stylist, or an independent operator. We’ll discuss leading with confidence, setting clear boundaries, and making smart, strategic decisions. This episode is all about transforming your approach, facing challenges head-on, and leveraging practical tools to enhance your salon’s efficiency. Tune in for insights on how to show up as the powerhouse leader in your business, no matter the size of your team.
Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10
Follow Abby on Instagram, Thread, and TikTok at @theabbywarther
Follow Kelsey on Instagram and Thread at @kelseymorris18

Do you feel like something is missing in your career as a hairstylist? Join us as we chat with Lisa Huff about building meaningful connections with like-minded hairstylists through her Stylist Soul Tribe community. Lisa’s journey shows how overcoming isolation can lead to a supportive network where sharing triumphs and challenges fuels personal and professional growth. Dive into the world of hairstyling camaraderie, where collaboration proves we’re stronger together. Get ready to cut through the solitude and be part of a community that lifts each other up.
Follow Lisa on Instagram @lisahuffhair and check out her podcast on Apple Podcast or Spotify.
Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10
Follow Abby on Instagram, Thread, and TikTok at @theabbywarther
Follow Kelsey on Instagram and Thread at @kelseymorris18

Abby's famous for saying she'd never work with an assistant again, but here we are! Looks like she's changing her tune and tapping into Kelsey's wisdom on the matter. In this episode, Kelsey gives Abby the lowdown in a coaching session on whether getting an assistant is the move. Tune in to hear how it all goes down and if Abby's ready to team up once more.
Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10
Follow Abby on Instagram, Thread, and TikTok at @theabbywarther
Follow Kelsey on Instagram and Thread at @kelseymorris18