EP09: The Great Retail Restructuring Begins [ Part 3 ], with Candace Corlett Future Shop Podcast with WSL

In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) to accommodate new technologies shoppers have quickly adopted. Brands must connect in new ways emotionally.  And a new level of service expectations emerges. 
Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!