56 episodios

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors.

Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

Revenue Hub Revenue Hub

    • Economía y empresa

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors.

Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

    Are Branded Hotels Wasting Money on Metasearch Right Now?

    Are Branded Hotels Wasting Money on Metasearch Right Now?

    Today we are joined by Stephanie Smith from one of our Expert Partners:

    Cogwheel Marketing (https://www.cogwheelmarketing.com/)

    Stephanie puts forward her reasoning as to why she feels investing in metasearch is not the best use of resources for branded hotels at this current time.

    Stephanie outlines why, in this current climate and changing guest profile, she feels metasearch is just a channel shift and is not producing incremental revenue.

    We touch on ROAS (Return on Ad Spend) and why when comparing your metasearch spend with OTA commission you may not be comparing apples with apples.

    Finally we look at where our limited budgets could be used further up the funnel to drive that incremental revenue.

    Here are the chapters:

    0:00 Video Intro

    1:08 Brand Intro

    1:19 Welcome Guest

    1:59 Guest Intro

    4:05 Metasearch: Is it Currently Worth It?

    7:43 Metasearch: Not Incremental Revenue

    12:02 ROAS Comparison Not Apples to Apples

    20:38 Where should we invest our budget

    29:22 Does COVID Instill a Short Term View

    32:12 Wrap Up

    You can also connect with us on:

    LinkedIn:     https://www.linkedin.com/company/revenue-hub (https://www.linkedin.com/company/revenue-hub/?viewAsMember=true)

    Facebook:   https://www.facebook.com/revenuehub (https://www.facebook.com/revenuehub/)

    Twitter:        https://twitter.com/revenue_hub

    You can see the interview on our YouTube channel here:

    https://youtu.be/PTCGuNw9ysA

    • 33 min
    Hotel Meeting & Events: Changing World, Creative Ideas and still Ancillary Revenue .... Really?

    Hotel Meeting & Events: Changing World, Creative Ideas and still Ancillary Revenue .... Really?

    Today we are joined by two guests from one of our Expert Partners:

    Get Into More

    https://www.getintomore.com

    Niki van den Broeck and Peter Brauer join us to discuss what has changed over the last 6 months within the hotel meeting, groups and events space.

    We look back on some points made in a previous podcast as to how the meeting space might change: 

    Meetings Survival Pack and How Hotel Meetings Might Change Post Crisis
    https://revenue-hub.com/meeting-survival-pack-hotel-meetings-change-post-crisis/

    Why 2020 Should be the Year of MICE Revenue Management
    https://revenue-hub.com/2020-year-mice-revenue-management-podcast/

    We question whether meetings, groups and events revenue should still be considered ancillary revenue when it can make up a substantial part of a hotels income 

    Niki and Peter give us some examples of what they are seeing in creative ways to attract meeting and event business:

    https://www.postillionhotels.com/en-gb

    https://www.hotel-mechelen.be/en

    Finally we ask are your hotel sales people showing the ‘hunter’ attitude needed in todays climate.

    Here are the chapters:

    1:29     Welcome Guests
    2:43     Guest Intros
    5:20     Current Meeting & Event Situation
    17:18   Is Meeting & Event Revenue still Ancillary
    23:25   Creative Meeting & Event Examples
    30:55   Still Hunting for Meeting & Event Business?
    36:10   Wrap Up

    You can see the interview on our YouTube channel here:
    https://youtu.be/0bc54viuidU

    You can also connect with us on:
    LinkedIn:     https://www.linkedin.com/company/revenue-hub/
    Facebook:   https://www.facebook.com/revenuehub/
    Twitter:        https://twitter.com/revenue_hub

    • 37 min
    Revenue Manager Crisis Checklist: Daily, Weekly and Monthly Tasks

    Revenue Manager Crisis Checklist: Daily, Weekly and Monthly Tasks

    Today we are joined by two of our regular contributors, Veit Meier and Till Benthien of berner+becker
    https://www.bernerbecker.com/

    We discuss a checklist Veit and Till have put together recommending Daily, Weekly and Monthly tasks Revenue Management professionals should be undertaking during this crisis situation.

    Hope you enjoy the discussion.

    Here are the chapters:

    0:38   Guest Welcome
    1:31   Daily Checklist
    9:15   Weekly Checklist
    19:20 Monthly Checklist
    29:15 Wrap Up

    You can find the link to the checklist here:
    https://revenue-hub.com/revenue-manager-daily-weekly-monthly-crisis-checklist-bernerbecker/

    You can also connect with us on:
    LinkedIn:     https://www.linkedin.com/company/revenue-hub
    Facebook:   https://www.facebook.com/revenuehub/
    Twitter:        https://twitter.com/revenue_hub

    • 32 min
    Lybra - Expert Partner "Who Are We" Interview

    Lybra - Expert Partner "Who Are We" Interview

    We are delighted to welcome Lybra (https://lybra.tech/) as an Expert Partner of Revenue Hub

    In this “Who Are We” interview we are joined by:

    Fulvio Giannetti – CEO of Lybra

    Fulvio talks us through his background, who Lybra (https://lybra.tech/) are, their core service offering and what does he sees as some of the challenges moving forward.

    Hope you enjoy the conversation.

    Here is the chapter timeline:

    1:27 Who Is Fulvio Giannetti (https://revenue-hub.com/lybra-who-are-we-welcoming-our-latest-expert-partner/#1)
    3:38 Who Are Lybra (https://revenue-hub.com/lybra-who-are-we-welcoming-our-latest-expert-partner/#2)
    6:29 Typical Customer Profile (https://revenue-hub.com/lybra-who-are-we-welcoming-our-latest-expert-partner/#3)
    7:34 Core Solution Offering (https://revenue-hub.com/lybra-who-are-we-welcoming-our-latest-expert-partner/#4)
    18:12 Forward Looking
    (https://revenue-hub.com/lybra-who-are-we-welcoming-our-latest-expert-partner/#5)
    You can watch the video here:
    https://youtu.be/fR1gWda9WUE

    And here is a link to Subscribe to our YouTube channel (https://www.youtube.com/channel/UCGHau0TmKPmDgPefasSrYww/?sub_confirmation=1)

    You can also connect with us on:

    LinkedIn:     https://www.linkedin.com/company/revenue-hub
    Facebook:   https://www.facebook.com/revenuehub/
    Twitter:        https://twitter.com/revenue_hub

    • 23 min
    Fornova - Expert Partner "Who Are We" Interview

    Fornova - Expert Partner "Who Are We" Interview

    We are delighted to welcome Fornova (https://www.fornova.com) as an Expert Partner of Revenue Hub

    In this “Who Are We” video we are joined by Dori Stein - CEO of Fornova

    Dori talks us through his background, who Fornova are, what core services they offer and what does he sees as some of the challenges facing the industry going forward.

    Hope you enjoy the video.

    Here are the chapters:

    1:04 Guests Background Introduction (https://revenue-hub.com/wp-admin/post.php?post=55900&action=edit#1)
    1:58 Who Are Fornova (https://revenue-hub.com/wp-admin/post.php?post=55900&action=edit#2)
    6:46 Service Offering (https://revenue-hub.com/wp-admin/post.php?post=55900&action=edit#3)
    12:42 Typical Customer Profile (https://revenue-hub.com/wp-admin/post.php?post=55900&action=edit#4)
    14:13 Future Insights (https://revenue-hub.com/wp-admin/post.php?post=55900&action=edit#5)

    You can also connect with us on:

    LinkedIn:     https://www.linkedin.com/company/revenue-hub
    Facebook:   https://www.facebook.com/revenuehub/
    Twitter:        https://twitter.com/revenue_hub

    • 19 min
    Topline RevPros - Expert Partner "Who Are We" Interview

    Topline RevPros - Expert Partner "Who Are We" Interview

    We are delighted to welcome Topline RevPros as an Expert Partner of Revenue Hub
    https://toplinerevpros.com/

    In this “Who Are We” video we are joined by:

    Cameron Peterson, Co-founder and Director of Sales & Marketing
    and
    Connor Vanderholm, Co-Founder and Director of Revenue Management

    Cameron and Connor talks us through their backgrounds, who Topline RevPros came about, what servcies they are offering above and beyond Revenue Management and finally, they give their views on where they feel consultancies will fit into the post Covid world.

    Hope you enjoy the video.

    Here are the chapters:

    1:33 Guests Background Introduction
    3:38 Who Are Topline RevPros
    5:44 Service Offering
    7:29 Typical Customer Profile
    9:44 Role of Consultancies going forward
    14:33 Wrap Up

    You can also connect with us on:

    LinkedIn:     https://www.linkedin.com/company/revenue-hub
    Facebook:   https://www.facebook.com/revenuehub/
    Twitter:        https://twitter.com/revenue_hub

    • 16 min

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