The Road To Outstanding Care Podcast

As usual, the final episode of the series is just me, but this also happens to be the final episode of the podcast!

In case you were not aware, I've decided to finish the podcast after this series, and I explain why during the episode. I also share some of the key stats from the podcast including where in the world people listen from and I share a final message and lesson around self-leadership.

LINKS

The Care Leader's Handbook is available on Amazon here

There's more information about The Judgement Index and how we work with care companies here

My new venture: FidlLeaf the workplace wellbeing and personal development platform is here

The podcast Top 10 episodes are:

Karen Ritson
Helen McGowen
Cedi Frederick
Issac Theophilos
Sophie Coulthard - 2 Important Lessons In Leadership
Neil Eastwood
Andrea Sutcliffe
Vic Rayner
Bhavna Keane Rao
Samantha Buckley
You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

Today my interview is with Sophy Robson, a part-time care support worker for Bluebird Care. Sophie also has a successful business running nail services and graffiti workshops and I wanted to talk about what attracted her to care as a second career.

Sophy is also actively involved in engagement and marketing for Bluebird, so we talk all things social media and how to use it positively for your business. She also shares more about her photo campaign which changes the way we see care workers in their day to day role.

LINKS

Follow Sophy and Bluebird Care Westminster on Twitter here

Connect with Bluebird Care Westminster on LinkedIn here and Facebook here

You can see the photo campaign we talk about here

The photographer Sandi Friend is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

Today I'm joined by Louie Werth of Care Research, who has recently been involved in some exciting research of Outstanding Home Care CQC reports. Even if you're a care home or a different type of care provider then there will be something of interest in this episode as Louie shares a lot about why research in this sector is so important.

He also gives advice on how to conduct your own research and why it can help you as a care company to progress and provide a better working environment for staff and better quality care for your clients.

LINKS

The Essential Home Care Quality Guide: Be Outstanding is here

The Care Research website is here

Find Louie on LinkedIn here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

Today I am joined by Mark McGlade who is the owner of Home Instead Senior Care for Exeter and East Devon. 

Mark's office was the first home care provider in the South West to receive an all 5 Outstanding rating - which is an incredible achievement and in fact, over 30% of Home Instead offices have an Outstanding rating, which I discuss with Mark.

He also shares a story of how his team gets involved with the local community, including a story of how they have developed a partnership with the South West Ambulance service which has had fantastic results. I won't spoil it by revealing too much here!

LINKS

Find Home Instead East Devon website here

and find them on Facebook here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

Today I'm joined by Sam Watson from NHSmail and Claire Sutton from The National Care Forum to talk all things digital, and not just digital care planning. We talk about NHSmail and the ways it can empower care companies and we also talk about other ways of embracing digital products, including the humble Amazon Echo!

I really enjoyed this episode and the stories that were shared. There's lots in the links below so be sure to check them out...

LINKS

Follow Sam on Twitter here and Claire on Twitter here.

Digital Social Care is on Twitter here and the website is here. NHS Digital is on Twitter here and the website is here

The National Care Forum Twitter is here and the website is here.

The Amazon Echo Dot is available here and it's under £35!

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

 

Today my guest is Raina Summerson who is the Group CEO of Agincare, a large care provider based in Dorset but with locations across the UK.

I didn't know much about Agincare, which is surprising because they are such a large provider and still family owned. We discuss this and also how key messages are communicated and driven through such a large company. Raina also shares the importance of independent providers and how we can work together to keep these businesses sustainable.

I also loved Raina's back story and it's refreshing to hear that someone who was terrible at school (her own words!) could go on to run such a successful organisation.

LINKS

Follow Raina and Agincare on Twitter here 

Find the Agincare website here

At the start of the episode I talk about the podcast Who Cares Wins. Find it on Spotify here. It's also on apple podcasts and their Twitter is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie