291 épisodes

Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.

Business Infrastructure - Curing Back Office Blues Alicia Butler Pierre

    • Affaires

Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.

    289: How We Used the X-Matrix to Create a Strategy for Our Online Course

    289: How We Used the X-Matrix to Create a Strategy for Our Online Course

    In the last episode, you learned about the X-matrix – a powerful visual tool to link strategy with execution. Now it’s time to learn how to use one to create your strategic growth plan!
     
    Don’t worry, we won’t leave you alone! You can actually listen to our producer and host, Alicia Butler Pierre, as she describes how we completed an X-matrix to assist you in creating your own. In this episode, Alicia explains the events leading to the development of our long-term strategy to convert our business model from being 100% consulting to 100% training.
     
    This shift in our business model laid the foundation for completing our X-matrix. It also includes our idea for an online course that we were able to vet and validate thanks to the Lean Canvas tool described at the beginning of this season.
     
    Also included in this episode is:
    An explanation of how to complete an X-matrix, How to use the S.M.A.R.T. method to define strategic goals, A demo of our X-matrix, and Discussion of the action plans required to implement strategic goals.  
    Be sure to download the free X-matrix template provided in the show notes so that you can follow along. Good luck!
     
    𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐
     
    © 2024. The Business Infrastructure podcast is sponsored by Equilibria Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 19 min
    288: Kenya Moses Explains How to Create a Strategic Plan Using the XMatrix

    288: Kenya Moses Explains How to Create a Strategic Plan Using the XMatrix

    Welcome back to our Growth Strategies Masterclass! Our first two episodes featured how to vet and validate ideas for growing your business. Now it’s time to develop a strategic plan around those ideas that made the cut.
     
    Are you ready to take your business to the next level and achieve breakthrough growth? If you're feeling like strategic growth planning is just too “corporate” and is something that only large enterprises do, then think again. In this next class, Kenya A. Moses, an operations executive at NSI Industries, talks about the X-matrix and how you can use this tool to revolutionize your approach to growth and scale your business.
     
    With a keen focus on linking strategy with execution, Kenya's insights are invaluable for both small business owners and executives seeking the business infrastructure required for repeatable, profitable, and scalable growth. His practical approach and 25+ years of experience make him a trusted authority in the strategic growth planning process known as Hoshin Kanri.
     
    In this episode, Kenya explains how to:
    Implement the 7-step Hoshin Kanri strategic planning process based on your growth ideas,
    Use the X-matrix as a simple yet highly effective tool for defining, linking, and aligning long-term strategic goals with tactical projects for achieving those goals, and
    Develop action plans and continuous check-in points to ensure your strategic growth goals are met.
     
    Don’t miss this opportunity to hear from a seasoned corporate executive with years of experience in operations, finance, and strategy as he provides a blueprint for small business growth.
     
    Uncover the art of crafting innovative and effective growth strategies that can revolutionize your business's operations and lead to profits you didn’t think were possible!
     
    𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐
     
    © 2024. The Business Infrastructure podcast is sponsored by Equilibria Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 26 min
    287: How We Used the Lean Canvas to Validate Our Online Course Idea

    287: How We Used the Lean Canvas to Validate Our Online Course Idea

    We were finally able to launch our first episode for this season. It was such an amazing topic to listen to and it was also indeed a Masterclass! The previous episode featured the Lean Canvas, a one-page guide that Ash Maurya created. Martina discussed a tool she leverages to help us innovators, entrepreneurs, and operational leaders vet and validate our ideas.
     

    Lean Canvas is a strategic document that helps managers assemble hypotheses of a particular business model for launching any start-up. It is an efficient approach to developing a one-page business plan for validating your business idea into key assumptions for better analysis.
     

    In this episode, Alicia will tell us how Martina was able to help her with her ideas which she had some uncertainties with. Alicia will also show us her company’s very own Lean Canvas which Martina helped her complete, so that you can also follow along and see how she was able to vet this training idea and hone it. Take this opportunity to learn how to use the Lean Canvas and understand what could be pursued as part of a strategy not just to grow, but also to scale. So, sit back, listen, and learn as much as you can on how to use this tool in this Masterclass and find out how to vet and validate your ideas if they will be an asset or a loss.
     
    🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
     
    𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐
    © 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 23 min
    286: Martina Goss Explains How to Validate Ideas Using the Lean Canvas

    286: Martina Goss Explains How to Validate Ideas Using the Lean Canvas

    We’re proud to present the first lesson in our Growth Strategies Masterclass!
     
    With so many ideas for improving our business and boosting cash flow and profit, it’s tempting to start pouring our energy, time, and money into those ideas.
     
    But wait!
     
    What if you end up losing a lot of money on an idea that ultimately doesn’t work? Martina Goss warns against becoming a “busy fool.” As a certified Lean Startup coach, she’s brilliantly transformed her career from a certified accountant crunching numbers for businesses to a trusted advisor for startups and existing businesses with new ideas. 
     
    Martina introduces us to a tool she leverages to help us innovators, entrepreneurs, and operational leaders vet and validate our ideas. It’s called the Lean Canvas, a one-page guide created by Ash Maurya for testing the viability, feasibility, and desirability of an idea. 
     
    In this episode, Martina explains:
     
    What the Lean Canvas is, what it looks like, and how to use it, The 12 questions the Lean Canvas forces you to answer about your idea, How to use the Lean Canvas, Why your idea should “cross the chasm,” and much more!  
    She also makes the case for enlisting the help of a facilitator in completing your Lean Canvas. Listen as she details how to conduct customer discovery as a necessary measure of your idea’s ability for mass appeal. 
     
    Avoid the dangers of becoming a busy fool with a tool that will help direct your efforts on the ideas that not only make sense, but also can make you money!
     
    🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
     
    𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐
    © 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 28 min
    285: Season 23 Intro/Opening with Alicia Butler Pierre

    285: Season 23 Intro/Opening with Alicia Butler Pierre

    We’re embarking on yet another journey here on the Business Infrastructure podcast. This season focuses on growth strategies to scale your operations, finances, and sales to the next level.
     
    The episodes are structured as a masterclass featuring a combination of different subject matter experts who share different tools and frameworks for developing and implementing a growth strategy. 
     
    Following each expert guest’s episode our host, Alicia Butler Pierre, will apply each tool and framework for Equilibria, the company behind this show. We’ll end the season with stories from friends of the show regarding their successful strategies.
     
    Get ready to learn things that will help you achieve extraordinary results that are transformative, innovative, and groundbreaking! 
     
    We certainly discovered something we didn’t expect after applying all the tools you’ll soon learn, and the outcome will surprise you! What is it? Well, you’ll have to come along for the ride to find out.
     
    𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐
     
    © 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 5 min
    284: Season 22 Wrap-Up with Alicia Butler Pierre

    284: Season 22 Wrap-Up with Alicia Butler Pierre

    Finally! We are at the end of another successful and exciting season of the Business Infrastructure Podcast!
     
    This Season 22 of the Business Infrastructure Podcast is focused about the use of AI technology and how to take advantage of it. The guests lined up for this specific season are guests that has success on using AI for their businesses, and we also have some guests that we had a fireside chat with about the pros and cons of using AI.
     
    It was such an amazing experience for all of us as we have learned a lot of ways to leverage AI and how it can optimize businesses. With all their different insights and approach in using AI, we were able to discover how AI can really make our work a lot easier and how it can sometimes be dangerous if to be wrongly used.
     
    But you know what made it exciting? The demos! Yes, the demos! The demos that they showed us and how they walked us through to each AI tools. That experience itself is amazing because it’s not just educational, but it also serves as a free tutorial from these professionals.
     
    So, in this final episode for this season, Alicia Butler Pierre, our producer and host will give a very short and brief recap in all of the episodes. But wait, there’s MORE! Alicia will give you an idea on what to expect for the next season of the Business Infrastructure Podcast. So keep on tuning with us and learn how to manage fast growth and build a business infrastructure that supports scale, sustainability, and profitability.
     
    🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
     
    𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐
     
    © 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 6 min

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