438 épisodes

Coming to grips with over 100,000 restaurants shuttered...It's time to fix what's broken.

Created in partnership with Yelp for Restaurants, FULL COMP is a weekly show exploring the past & future of the hospitality industry. Provocative & actionable, the show aims to ask the tough questions, supplying listeners with the tools & resources needed to thrive post-pandemic.

The host, Michelin-rated restaurateur Josh Kopel, challenges conventional wisdom by hosting both hospitality professionals & thought leaders from outside of the industry, offering a new perspective on an old business.

FULL COMP: The Voice of the Restaurant Industry Revolution Josh Kopel

    • Affaires

Coming to grips with over 100,000 restaurants shuttered...It's time to fix what's broken.

Created in partnership with Yelp for Restaurants, FULL COMP is a weekly show exploring the past & future of the hospitality industry. Provocative & actionable, the show aims to ask the tough questions, supplying listeners with the tools & resources needed to thrive post-pandemic.

The host, Michelin-rated restaurateur Josh Kopel, challenges conventional wisdom by hosting both hospitality professionals & thought leaders from outside of the industry, offering a new perspective on an old business.

    John Manion on succeeding in a major market

    John Manion on succeeding in a major market

    Two decades in our industry would equate to 80 in any other industry so there’s something to be said for getting to the top and staying there. Today we chat with John Manion, a chef who has dominated the Chicago dining scene for almost 20 years. We sit down to discuss the long road to the top and what’s required to maintain relevance in a competitive and ever-changing market. 

    For more information on the chef and his restaurants, visit https://www.elchechicago.com/.



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    Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.



    We have a lot more content coming your way! Be sure to check out our other content:

    Yelp for Restaurants Podcasts

    Restaurant expert videos & webinars

    • 35 min
    Becca McIntyre on the right way to launch a limited time offer

    Becca McIntyre on the right way to launch a limited time offer

    There’s an art to creating a perfect limited time offer. It has as much to do with the offering as it does with the messaging around the offering. Becca McIntyre of Craveworthy Brands is an LTO expert, having created an endless series of limited time offers for the biggest brands in the country. Today she sits down to discuss the essential elements of a perfect LTO and how to get the most bang for our buck when it comes to marketing that offer. 

    For more information on Becca and Craveworthy Brands, visit https://www.craveworthybrands.com/.



    ____________________________________________________



    Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.



    We have a lot more content coming your way! Be sure to check out our other content:

    Yelp for Restaurants Podcasts

    Restaurant expert videos & webinars

    • 32 min
    Greg Willman on how to create the next big franchise

    Greg Willman on how to create the next big franchise

    Rarely do we open a restaurant without the aspiration to open many. Sure luck plays a role but there are some folks out there that seem to have the secret to scaling. Today we sit down with Greg Willman, an investor and restaurateur who, after becoming the largest Qdoba franchisee in the world, has set his sights on dominating with a new brand. In our conversation he unpacks the steps to scaling successfully and the mistakes to avoid along the way. 

    For more information on Naf Naf Grill, visit https://www.nafnafgrill.com/.



    ____________________________________________________



    Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.



    We have a lot more content coming your way! Be sure to check out our other content:

    Yelp for Restaurants Podcasts

    Restaurant expert videos & webinars

    • 35 min
    Obadiah "Obie" Ostergard on the evolution in mindset from chef to restaurateur

    Obadiah "Obie" Ostergard on the evolution in mindset from chef to restaurateur

    I’ll be the first one to say that if you’re looking to achieve greatness in our industry, focus is the key. Today’s guest, Obie Ostergard, may just prove me wrong. A trained chef turned operations guru, Obie has mastered the hardest parts of our industry in both front and back of house. In our conversation Obie unpacks the lessons he’s learned and the tools he’s leveraged to become a jack of all trades in the trade industry. 

    For more on Obie and his restaurant group, visit https://www.vinehospitality.com/.



    ____________________________________________________



    Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.



    We have a lot more content coming your way! Be sure to check out our other content:

    Yelp for Restaurants Podcasts

    Restaurant expert videos & webinars

    • 37 min
    Mistie Boulton on the risks and rewards of dynamic pricing

    Mistie Boulton on the risks and rewards of dynamic pricing

    Misite Boulton has had the inside track on our industry for years. As a consultant and secret shopping agency, she’s seen the best and worst that our industry has to offer. Her vantagepoint also gives her the ability to see trendlines in our industry that wouldn’t be readily obvious without such a large client base. Today we sit down to discuss how this industry is evolving and the things we can do in our restaurants today to ensure we evolve with it. 

    For more information on Mistie and her company, visit https://eyespycc.com/.



    ____________________________________________________



    Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.



    We have a lot more content coming your way! Be sure to check out our other content:

    Yelp for Restaurants Podcasts

    Restaurant expert videos & webinars

    • 38 min
    David Dittenber on AI's Game-Changing Role in Restaurants

    David Dittenber on AI's Game-Changing Role in Restaurants

    All anyone wants to talk about today is AI and the way that it’s going to change our industry in the future, but I find it nearly impossible to see how it’s impacting day to day operations today. That’s why I called my friend and fellow restaurateur Dave Dittenber to discuss his latest project MABEL. MABEL is the assistant we deserve and that we’ve all wished we could have. In our conversation, Dave discusses how MABEL is changing the game for operators today and the roadmap for how he intends to transform our industry tomorrow. 

    For more information on Dave, BYOD, and MABEL, visit https://byod.ai/.



    ____________________________________________________



    Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.



    We have a lot more content coming your way! Be sure to check out our other content:

    Yelp for Restaurants Podcasts

    Restaurant expert videos & webinars

    • 41 min

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