22 épisodes

In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale.

In Before The Lock Erica Kuhl & Brian Oblinger

    • Affaires
    • 5.0 • 1 note

In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale.

    🔓 22: Lead with gratitude

    🔓 22: Lead with gratitude

    A Thanksgiving Special: Extending gratitude and telling stories about people that changed our careers and lives forever.

    • 47 min
    🔓 21: Everybody wants the big title

    🔓 21: Everybody wants the big title

    A special live episode recorded at Vanilla Conversations. Erica and Brian talk about their experiences as VPs of Community and what it takes to get to that level.

    • 53 min
    🔓 20: Employees are customers, too

    🔓 20: Employees are customers, too

    Enlisting, enabling, and motivating internal employees to take an active role in the success of your customer community.

    • 1h 14 min
    🔓 19: Impostery

    🔓 19: Impostery

    Erica and Brian take a break from election results to talk about imposter syndrome, mental health, and finding trusted confidants.

    • 59 min
    🔓 18: I’ll take one Culture, please

    🔓 18: I’ll take one Culture, please

    Creating a culture in and around your community. Also, epic story time with Erica and Brian — you don’t want to miss it.

    • 1h 28 min
    🔓 17: Minimum Viable Community

    🔓 17: Minimum Viable Community

    In this very special episode of the pod recorded live at CMX Summit 2020, Erica and Brian walk through the finer points of launching a new community using their free Community Launch Guide.

    • 25 min

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